topic MCK Code in Android

MCK Code

GD13 — Fri, 18 Sep 2020 15:49:05 GMT

Hi,

Switching network provider due to it being free on current TV/Internet package.

I mistakingly entered the code wrong too many times so ive now blocked my phone. It is requesting an MCK code, ive rang O2 around 6 different times today with no success. I seem to get different answers from each person so i thought i would try here.

I have the unlatch code via email that was sent, im just wondering if anyone knows how to get the MCK code?

Thanks

Re: MCK Code

madasaf1sh — Fri, 18 Sep 2020 15:56:58 GMT

@GD13

Best thing to do when speaking to o2 is ask for the master unlock code, otherwise you may need to speak to your device manufacturers support team.

Re: MCK Code

GD13 — Fri, 18 Sep 2020 15:59:38 GMT

Already got told to speak to Samsung, they said they dont provide the codes only authorise them. Told me to ring O2 back for it. Been back and forth for hours

Re: MCK Code

MI5 — Fri, 18 Sep 2020 16:08:49 GMT

@GD13

@Martin-O2 usually gets them for us but he's on holiday currently, so I'll ask @Marjo and @LukasB to advise?

Re: MCK Code

GD13 — Fri, 18 Sep 2020 16:09:42 GMT

That would be great thanks!

Re: MCK Code

LukasB — Mon, 21 Sep 2020 11:58:23 GMT

Hey @GD13 I can help you too. I will send you a private message on here as I will need some details.