https://community.o2.co.uk/t5/Android/Blackouts/m-p/1382664#M76169 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/786878">@Va</a>&nbsp;</P><P>First thing to do is a full backup then factory reset.</P><P>After that, I'd contact the device manufacturer for help.</P> Wed, 19 Aug 2020 10:09:35 GMT MI5 2020-08-19T10:09:35Z https://community.o2.co.uk/t5/Android/Blackouts/m-p/1382650#M76168 My phone keeps freezing and blocking out, then will decide to switch off and restart randomly which is quite frustrating. I am not due an upgrade yet. Any advice please? Wed, 19 Aug 2020 09:28:26 GMT https://community.o2.co.uk/t5/Android/Blackouts/m-p/1382650#M76168 Va 2020-08-19T09:28:26Z https://community.o2.co.uk/t5/Android/Blackouts/m-p/1382664#M76169 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/786878">@Va</a>&nbsp;</P><P>First thing to do is a full backup then factory reset.</P><P>After that, I'd contact the device manufacturer for help.</P> Wed, 19 Aug 2020 10:09:35 GMT https://community.o2.co.uk/t5/Android/Blackouts/m-p/1382664#M76169 MI5 2020-08-19T10:09:35Z https://community.o2.co.uk/t5/Android/Blackouts/m-p/1384777#M76170 <P>Hi there&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/786878">@Va</a>&nbsp;how are you getting on with your phone this week? <img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@86490D440D0190FE6D301D335D2A66D8/images/smilies/011.png" alt="slight_smile" title="slight_smile" /></P> Wed, 26 Aug 2020 07:26:38 GMT https://community.o2.co.uk/t5/Android/Blackouts/m-p/1384777#M76170 Marjo 2020-08-26T07:26:38Z