https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381245#M76044 <P>Hi got new s20 ultra today but it wont make or receive calls or texts but s9 is fine</P><P>any advice please</P><P>Jon</P> Thu, 13 Aug 2020 19:25:22 GMT jon53 2020-08-13T19:25:22Z https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381245#M76044 <P>Hi got new s20 ultra today but it wont make or receive calls or texts but s9 is fine</P><P>any advice please</P><P>Jon</P> Thu, 13 Aug 2020 19:25:22 GMT https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381245#M76044 jon53 2020-08-13T19:25:22Z https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381246#M76045 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4106947">@jon53</a>&nbsp;</P><P>You need to use your old SIM or do a SIM swap from your old SIM to activate the new 5g one <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P> Thu, 13 Aug 2020 19:27:29 GMT https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381246#M76045 MI5 2020-08-13T19:27:29Z https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381254#M76046 <P>Thank you up and running&nbsp;</P> Thu, 13 Aug 2020 19:47:15 GMT https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381254#M76046 jon53 2020-08-13T19:47:15Z https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381257#M76047 You're welcome <span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span> Thu, 13 Aug 2020 19:51:14 GMT https://community.o2.co.uk/t5/Android/s20-ultra/m-p/1381257#M76047 MI5 2020-08-13T19:51:14Z