https://community.o2.co.uk/t5/Android/New-Sim-Caed/m-p/1369561#M75762 <P>Hello please could I activate my new sim card</P> Thu, 09 Jul 2020 14:07:12 GMT Ryan1982 2020-07-09T14:07:12Z https://community.o2.co.uk/t5/Android/New-Sim-Caed/m-p/1369561#M75762 <P>Hello please could I activate my new sim card</P> Thu, 09 Jul 2020 14:07:12 GMT https://community.o2.co.uk/t5/Android/New-Sim-Caed/m-p/1369561#M75762 Ryan1982 2020-07-09T14:07:12Z https://community.o2.co.uk/t5/Android/New-Sim-Caed/m-p/1369573#M75763 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4051423">@Ryan1982</a>&nbsp;You need to speak to customer service.&nbsp;</P><P><LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P> Thu, 09 Jul 2020 14:37:46 GMT https://community.o2.co.uk/t5/Android/New-Sim-Caed/m-p/1369573#M75763 Bambino 2020-07-09T14:37:46Z https://community.o2.co.uk/t5/Android/New-Sim-Caed/m-p/1372971#M75827 Hi <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4051423">@Ryan1982</a>,<BR /><BR />Is this a new sim you received in the post after a upgrade?<BR /><BR />If so you can activate the new sim by calling our customer service on 0344 809 0202 (on your landline)<BR /><BR />You can also activate your new sim through visiting one of our stores (if possible and safe for you).<BR /><BR />Also I can recommend that if you still have your original sim, if the sim is 4G ready and you are using another 4G device then you can use the same sim,<BR /><BR />The only time you need to activate a new sim is if the original sim isn't 4G ready, (and is going into a 4G device) or is too big for the new device (and can't be popped down to a smaller size) or your new device is 5G ready and your original sim is 4G.<BR /><BR />Hope this helps<BR />Will<BR /> Sun, 19 Jul 2020 17:28:08 GMT https://community.o2.co.uk/t5/Android/New-Sim-Caed/m-p/1372971#M75827 O2William 2020-07-19T17:28:08Z