https://community.o2.co.uk/t5/Android/S5e/m-p/1363568#M75560 I bought a galaxy tab s5e refurb on 16th may. When it came there is a noticable really annoying piece of dirt under the screen and the screen is not mounted flush in the bezel, on side is lower than the other. I've tried ringing 02 over the last month with no success. Now it is over 28 days and I don't know my rights. If I had repaired merchandise in this sloppy manner when I worked in electronics I'd have been sacked. Thanks Mon, 22 Jun 2020 16:22:03 GMT Nelson 2020-06-22T16:22:03Z https://community.o2.co.uk/t5/Android/S5e/m-p/1363568#M75560 I bought a galaxy tab s5e refurb on 16th may. When it came there is a noticable really annoying piece of dirt under the screen and the screen is not mounted flush in the bezel, on side is lower than the other. I've tried ringing 02 over the last month with no success. Now it is over 28 days and I don't know my rights. If I had repaired merchandise in this sloppy manner when I worked in electronics I'd have been sacked. Thanks Mon, 22 Jun 2020 16:22:03 GMT https://community.o2.co.uk/t5/Android/S5e/m-p/1363568#M75560 Nelson 2020-06-22T16:22:03Z https://community.o2.co.uk/t5/Android/S5e/m-p/1363581#M75561 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3961313">@Nelson</a>&nbsp;</P><P>Numbers to try here <LI-PRODUCT title="Guide: Coronavirus Community Help and Support" id="Guide069"></LI-PRODUCT>&nbsp;</P><P>The one ending in 4005 is the best one to try.</P> Mon, 22 Jun 2020 17:31:11 GMT https://community.o2.co.uk/t5/Android/S5e/m-p/1363581#M75561 MI5 2020-06-22T17:31:11Z https://community.o2.co.uk/t5/Android/S5e/m-p/1363640#M75562 <P>Thanks for that, I'll try a couple of numbers.&nbsp; Failing that I'll take it to an 02 store, then they can see for themselves.&nbsp;</P> Mon, 22 Jun 2020 20:44:28 GMT https://community.o2.co.uk/t5/Android/S5e/m-p/1363640#M75562 Nelson 2020-06-22T20:44:28Z