https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359573#M75442 it's working now, but will try that if it happens again. Thanks Fri, 12 Jun 2020 06:43:51 GMT BC16 2020-06-12T06:43:51Z https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359568#M75440 <P>Hello. I've just purchased a new Nokia 1.3. I can't seem to switch it on. It starts up, goes into checking sd card then seems to shuts down. this has been going on for the last hour. Any ideas please?</P> Fri, 12 Jun 2020 06:24:20 GMT https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359568#M75440 BC16 2020-06-12T06:24:20Z https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359569#M75441 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4001395">@BC16</a>&nbsp;</P><P>Try taking the SD card out and see if it starts without it.</P> Fri, 12 Jun 2020 06:38:36 GMT https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359569#M75441 MI5 2020-06-12T06:38:36Z https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359573#M75442 it's working now, but will try that if it happens again. Thanks Fri, 12 Jun 2020 06:43:51 GMT https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359573#M75442 BC16 2020-06-12T06:43:51Z https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359579#M75443 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/4001395">@BC16</a>&nbsp;</P><P>If it's ok without the SD card it probably means the SD card is faulty or needs to be formatted.</P> Fri, 12 Jun 2020 06:55:43 GMT https://community.o2.co.uk/t5/Android/Nokia-1-3/m-p/1359579#M75443 MI5 2020-06-12T06:55:43Z