topic Re: Camera in Android

Camera

Emma41 — Thu, 04 Jun 2020 15:05:10 GMT

Xperia1

Re: Camera

Emma41 — Thu, 04 Jun 2020 15:06:15 GMT

I upgraded to a xperia1 recently but the front facing camera is constantly blurry

Re: Camera

viridis — Thu, 04 Jun 2020 15:11:26 GMT

Do you have a protector on?

Re: Camera

Emma41 — Thu, 04 Jun 2020 15:17:18 GMT

No only a rubber cover. No screen protector

Re: Camera

viridis — Thu, 04 Jun 2020 15:18:21 GMT

Does the glass in front of the lens look cloudy?

Re: Camera

Emma41 — Thu, 04 Jun 2020 15:19:34 GMT

No.

Re: Camera

viridis — Thu, 04 Jun 2020 15:21:46 GMT

Can you possibly upload an image from the front camera.
Be sure not to include and personal or private info or images in the shot.
Just say a selfie of a doll or pet would be fine.

Re: Camera

Emma41 — Thu, 04 Jun 2020 15:24:50 GMT

Yes how do i upload a photo to here?

Re: Camera

viridis — Thu, 04 Jun 2020 15:26:00 GMT

I think you'll have to reply in desktop mode and an icon for image upload will appear.
You can also upload to an image hosting site and copy the link and post it here

Re: Camera

Emma41 — Thu, 04 Jun 2020 15:38:58 GMT

https://twitter.com/jonesy9/status/1268567857727758338?s=09

Re: Camera

Emma41 — Thu, 04 Jun 2020 15:39:17 GMT

Is that ok?

Re: Camera

viridis — Thu, 04 Jun 2020 15:49:57 GMT

I can't see the image..

Re: Camera

Emma41 — Thu, 04 Jun 2020 15:58:47 GMT

https://twitter.com/jonesy9/status/1268567857727758338?s=09

Re: Camera

viridis — Thu, 04 Jun 2020 16:03:08 GMT

Just keeps saying "cannot retrieve tweet at this time"

Re: Camera

Emma41 — Thu, 04 Jun 2020 16:05:35 GMT

https://drive.google.com/file/d/1HFIZStSIjE3xQobmbphrs9Zo6425NDEt/view?usp=drivesdk

Re: Camera

Emma41 — Thu, 04 Jun 2020 16:05:51 GMT

Now?

Re: Camera

viridis — Thu, 04 Jun 2020 16:17:44 GMT

Ok yep can see it now.

I would suggest backing it up using Xperia companion and then performing a repair installation to rule out software,
If that fails (I have a feeling it will) to rectify the issue you should book a repair at either an O2 store or direct with Sony at https://services.sony.co.uk/support/en/book-track-repair

As I think a lens is stuck in an incorrect position

Re: Camera

Emma41 — Thu, 04 Jun 2020 16:19:54 GMT

Thank you very much for your help I will do that

Re: Camera

Marjo — Wed, 10 Jun 2020 12:16:24 GMT

Hi @Emma41 , it would be great to hear how you're getting on with your phone and if you find out what the issue was in the end with the camera.

Nice troubleshooting there @viridis