https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355475#M75319 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3364124">@ken3</a>&nbsp;</P><P>See if it pushes out to a smaller one:</P><P><IMG src="https://community.giffgaff.com/assets/post-images/22577196-popoutsim.jpg" border="0" alt="Simcard does not fit my new phone ! - The giffgaff community" /></P><P>If not, you need to do a sim swap <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P> Tue, 02 Jun 2020 14:27:19 GMT MI5 2020-06-02T14:27:19Z https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355443#M75312 <P>i have a new phone with a new sim but get 'mobile network not available' message so can't make calls.</P> <P>everything else works. ... my old phone with the old sim still works. what have i not done?</P> <P>&nbsp;</P> <P>&nbsp;</P> <P><FONT size="2" color="#999999"><EM>[Edit: topic title clarified]</EM></FONT></P> <P>&nbsp;</P> Tue, 09 Jun 2020 11:55:03 GMT https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355443#M75312 ken3 2020-06-09T11:55:03Z https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355453#M75315 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3364124">@ken3</a>&nbsp;</P><P>You need to put the old sim in the new phone.</P> Tue, 02 Jun 2020 13:44:58 GMT https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355453#M75315 MI5 2020-06-02T13:44:58Z https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355473#M75318 <P>its a different size</P> Tue, 02 Jun 2020 14:23:29 GMT https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355473#M75318 ken3 2020-06-02T14:23:29Z https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355475#M75319 <P><a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/3364124">@ken3</a>&nbsp;</P><P>See if it pushes out to a smaller one:</P><P><IMG src="https://community.giffgaff.com/assets/post-images/22577196-popoutsim.jpg" border="0" alt="Simcard does not fit my new phone ! - The giffgaff community" /></P><P>If not, you need to do a sim swap <LI-PRODUCT title="Guide: Sim Swap: a mini guide 2017 update" id="Guide012"></LI-PRODUCT>&nbsp;</P> Tue, 02 Jun 2020 14:27:19 GMT https://community.o2.co.uk/t5/Android/mobile-network-not-available-with-new-sim/m-p/1355475#M75319 MI5 2020-06-02T14:27:19Z