https://community.o2.co.uk/t5/Android/power-button-unresponsive/m-p/1350808#M75158 Try a complete factory reset (after backing up).<BR />If that doesn't work then you can try o2 repair (not recommended) or contact Samsung directly:<BR /><A href="https://www.samsung.com/uk/support/contact/" target="_blank">https://www.samsung.com/uk/support/contact/</A> Wed, 20 May 2020 16:23:37 GMT gmarkj 2020-05-20T16:23:37Z https://community.o2.co.uk/t5/Android/power-button-unresponsive/m-p/1350802#M75157 <P>Hi,</P><P>currently using a Samsung a10 and am finding the power button unresponsive</P><P>I am unable to turn phone on or off and cannot lock or wake the screen</P><P>The only way i have been able to wake the screen is by connecting to the charger</P><P>I have tried restarts/reboots but have been unsuccessful</P><P>&nbsp;</P><P>Everything else on the phone is functioning</P><P>&nbsp;</P><P>Any ideas about how to fix this would be most welcome</P><P>&nbsp;</P><P>Thanks in advance</P> Wed, 20 May 2020 16:14:23 GMT https://community.o2.co.uk/t5/Android/power-button-unresponsive/m-p/1350802#M75157 Thom 2020-05-20T16:14:23Z https://community.o2.co.uk/t5/Android/power-button-unresponsive/m-p/1350808#M75158 Try a complete factory reset (after backing up).<BR />If that doesn't work then you can try o2 repair (not recommended) or contact Samsung directly:<BR /><A href="https://www.samsung.com/uk/support/contact/" target="_blank">https://www.samsung.com/uk/support/contact/</A> Wed, 20 May 2020 16:23:37 GMT https://community.o2.co.uk/t5/Android/power-button-unresponsive/m-p/1350808#M75158 gmarkj 2020-05-20T16:23:37Z