https://community.o2.co.uk/t5/Android/Picture-messages/m-p/1349771#M75120 I cant send or receive picture messages on my galaxy a10. I followed steps on help page changing settings but it didnt work. I called customer service and they were meant to get back to me with a solution and they haven't. Any ideas? Mon, 18 May 2020 10:59:45 GMT Stacey69 2020-05-18T10:59:45Z https://community.o2.co.uk/t5/Android/Picture-messages/m-p/1349771#M75120 I cant send or receive picture messages on my galaxy a10. I followed steps on help page changing settings but it didnt work. I called customer service and they were meant to get back to me with a solution and they haven't. Any ideas? Mon, 18 May 2020 10:59:45 GMT https://community.o2.co.uk/t5/Android/Picture-messages/m-p/1349771#M75120 Stacey69 2020-05-18T10:59:45Z https://community.o2.co.uk/t5/Android/Picture-messages/m-p/1349774#M75121 Are you on pay as you go or pay monthly?<BR />If pay as you go, you will need credit to send a picture message.<BR />If contract, they will be an extra charge and if you have a £0 spend cap on your account you will not be able to send them.<BR />An alternative (and cheaper) is to use WhatsApp or Facebook Messenger to send them.<BR />Can you use mobile data ok?<BR />Check your APN settings (the ones that tell your phone how to connect to the network) - see link below.<BR /><A href="https://lowdown.carphonewarehouse.com/how-to/o2-apn-settings/40702/" target="_blank">https://lowdown.carphonewarehouse.com/how-to/o2-apn-settings/40702/</A> Mon, 18 May 2020 11:05:08 GMT https://community.o2.co.uk/t5/Android/Picture-messages/m-p/1349774#M75121 gmarkj 2020-05-18T11:05:08Z