topic Re: Wifi calling galaxy A20e in Android

Wifi calling galaxy A20e

MarkJenkin — Sun, 12 Apr 2020 16:53:03 GMT

Had this for 2 weeks and enabled wifi calling, used it 3 times including today for an hour, the wifi calling has now disappeared from my settings and drop down menu, any ideas?

Re: Wifi calling galaxy A20e

Cleoriff — Sun, 12 Apr 2020 16:58:21 GMT

@MarkJenkin

Have you tried rebooting your phone?

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

Re: Wifi calling galaxy A20e

MarkJenkin — Sun, 12 Apr 2020 16:58:30 GMT

I restarted, also took out sim and inserted it again. Nothing

Re: Wifi calling galaxy A20e

MI5 — Sun, 12 Apr 2020 17:34:39 GMT

Reboot your router too.

Re: Wifi calling galaxy A20e

madasaf1sh — Sun, 12 Apr 2020 20:40:32 GMT

@MarkJenkin

This is a know bug with Samsung, and the advice I was given by Samsung Enterprise Support was as follows:

After an update when this issue occurs do this

1. switch of phone

2. remove sim card

3. insert simcard

4. start phone

from the top pull down menu you will see that the wifi calling icon has returned.