topic Re: Phone does not go to voicemail in Android

Phone does not go to voicemail

Samhh49 — Sat, 29 Feb 2020 16:16:32 GMT

When i'm on the phone and I get another call it just keeps ringing, does not go to voicemail. How can I change the settings so calls go straight to voicemail if im already on the phone? Thanks

Re: Phone does not go to voicemail

Bambino — Sat, 29 Feb 2020 16:37:43 GMT

@Samhh49 Please take a look here: https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712#U547712

Re: Phone does not go to voicemail

MI5 — Sat, 29 Feb 2020 20:46:24 GMT

@Samhh49

You need to dial **67*901# then press SEND or CALL.

Re: Phone does not go to voicemail

Martin-O2 — Mon, 02 Mar 2020 13:44:54 GMT

@Samhh49 did you get your voicemail settings sorted out or do you still need some help with this?

Re: Phone does not go to voicemail

Samhh49 — Wed, 04 Mar 2020 21:29:05 GMT

I still need help with this

Re: Phone does not go to voicemail

MI5 — Wed, 04 Mar 2020 21:34:07 GMT

@Samhh49

What happens when you dial **67*901# then press SEND or CALL ?

Do you get an invalid code message?

If so, you need to disable wifi calling first before sending the code.

You'll need to call customer service to do this

Re: Phone does not go to voicemail

Martin-O2 — Mon, 09 Mar 2020 12:13:41 GMT

Do you have any update on this @Samhh49? Have you got your voicemail working properly yet?