topic Roaming doesn't work in Android

Roaming doesn't work

lauraverigusche — Fri, 20 Dec 2019 06:01:15 GMT

I travelled to Romania and my roaming works for the first day then stops suddenly. I can't make calls or receive any. Help please.

Re: Roaming doesn't work

Bambino — Fri, 20 Dec 2019 06:18:43 GMT

@lauraverigusche Please take a look at this link: https://community.o2.co.uk/t5/How-to-Guides/International-Roaming-and-Whats-it-all-about/ba-p/309678

If you've never used roaming before, you may have to speak to customer service to have it activated on your phone: https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

If you cannot call using any of the numbers provided in the link, you can call for free on any phone on +44800 032 1402.

Re: Roaming doesn't work

MI5 — Fri, 20 Dec 2019 06:51:27 GMT

@lauraverigusche

Strange that it works for a day then just stops. Can you try a manual network search to see if you can select a different network to the one automatically selected.

You could also try rebooting your phone as sometimes that fixes lots of issues.

Re: Roaming doesn't work

Martin-O2 — Fri, 27 Dec 2019 13:46:27 GMT

Do you have an update on your roaming issue @lauraverigusche?