topic Re: Visual Voicemail on Android in Android

Visual Voicemail on Android

SteveAyre — Tue, 06 Mar 2018 21:45:24 GMT

Is there any update as to when O2 will support Visual Voicemail on Android devices?

There's a thread from 2016 where ChrisK said O2 were working with Google to implement it. I assume this means supporting the OMTP VVM specification. Is there any progress?

Re: Visual Voicemail on Android

MI5 — Tue, 06 Mar 2018 21:50:59 GMT

I'm sure it is or was available on some android handsets but best to let @Chris_K update you with the latest info.

Re: Visual Voicemail on Android

Chris_K — Thu, 08 Mar 2018 10:49:19 GMT

We don’t have any further plans or info regarding VVM on Android, though we continue to explore potential VVM solutions with Google. There are no ETA’s for this though, and it’s unclear at present which devices this would support - but if or when there's any updates i'll keep everyone posted.

Re: Visual Voicemail on Android

JWalker — Tue, 17 Apr 2018 11:40:06 GMT

To be quite frank that is a little lame. I've been an O2 customer for 10 years, mostly on iPhone but when Apple stopped innovating and charging more I swtiched to Android with a Pixel2 that runs plain unadulterated Android. Given that VVM is now supported by Android I would expect this to be supported by my carrier. Come on O2 listen to your your customers!

Re: Visual Voicemail on Android

GoSteve — Sun, 06 May 2018 07:38:08 GMT

It is highly likely that given how technically straightforward it is for O2 to implement VVM on Android, and that O2 does implement VVM on iOS, then, the issue is much more likely due to commercial agreements with Apple on exclusivity of VVM than any other reason. This is just a guess, but a confirmation either way by O2 would set expectations clearly.

Re: Visual Voicemail on Android

terminusaquo — Sat, 08 Dec 2018 11:41:54 GMT

I just got Visual Voicemail on my Nokia 8 this morning, haven't used it at the moment as I don't have any voicemail yet.

Re: Visual Voicemail on Android

runamonk — Sun, 09 Dec 2018 10:02:30 GMT

It just activated on my Pixel 3 XL this morning. I had no idea they were even working on this. So far it doesn't appear to work though.

Re: Visual Voicemail on Android

terminusaquo — Sun, 09 Dec 2018 16:11:07 GMT

@runamonk wrote:
It just activated on my Pixel 3 XL this morning. I had no idea they were even working on this. So far it doesn't appear to work though.

I wonder if this is a little bonus for their customers to say sorry for the outage

Should be working, there should be a voicemail tab in the phone app that lists the voicemail you've received.

Re: Visual Voicemail on Android

MI5 — Sun, 09 Dec 2018 16:10:16 GMT

Doubtful

Re: Visual Voicemail on Android

Adlez — Mon, 10 Dec 2018 10:07:20 GMT

I got a TXT on Saturday (8/12/18) at 21:29 too on my Pixel 2XL...

"Thanks for activating Visual Voicemail. Note: if you have data turned off, or can't get data coverage, you'll need to dial 901 to check for messages."

I just tried leaving two voicemails and now I don't even get a message on my phone to let me know there's a voicemail waiting.

Re: Visual Voicemail on Android

runamonk — Mon, 10 Dec 2018 11:06:17 GMT

The voicemail tab is there but new voicemails are not coming through there and I am not getting any notification of new voicemails at all.

Re: Visual Voicemail on Android

Adlez — Mon, 17 Dec 2018 21:41:54 GMT

It works!
I just got an update for the Phone app (I'm part of the beta programme) and now it lists my voicemails. Finally?

Re: Visual Voicemail on Android

runamonk — Tue, 18 Dec 2018 08:21:58 GMT

I'm not part of the beta but I did get updates to phone. I tested it and visual voicemail does in fact work now.

Re: Visual Voicemail on Android

Adlez — Tue, 18 Dec 2018 08:39:51 GMT

Yeah, it could have been working for a few days but I hadn't noticed. I just saw the update and figured I would look for anything new and saw the Voicemail page appear to start populating with voicemail messages.

Re: Visual Voicemail on Android

runamonk — Tue, 18 Dec 2018 08:44:44 GMT

I checked it a couple days ago and it still wasn't working, so maybe they put in a call to google to fix the phone app? Dunno. It's working now, which is pretty cool.

Re: Visual Voicemail on Android

runamonk — Tue, 18 Dec 2018 14:54:12 GMT

Wait, I take that back. I am part of the phone app beta (I wanted the dark mode), I totally forgot about that. So maybe you're right and google snuck in some fixes in there too.

Re: Visual Voicemail on Android

Chris_K — Wed, 19 Dec 2018 09:51:40 GMT

Hey all. As some of you have seen, VVM has now been made available in a Beta version of the Phone app, recently released to the developer Community by Google for some of their devices. We don't recommend that customers use Visual Voicemail in this Beta version, as it’s still in test and not yet ready to be supported for general use, and that they wait until we officially launch in the new year.

We’ve no further ETA to share, but we are working closely with our vendors on this as you can see, and hope to have more info to share in early 2019. Until then, please do remember that if you get this update, the functionality is not yet supported for general use.

Re: Visual Voicemail on Android

runamonk — Wed, 19 Dec 2018 10:45:41 GMT

Thanks for the heads up.

Re: Visual Voicemail on Android

Marjo — Mon, 02 Dec 2019 10:59:41 GMT

Hi guys, just in case you haven't seen the news yet, O2 has launched Visual Voicemail for Android this morning. It will initially launch on the Google Pixel 3 and 3 XL, with plans to roll out across other vendors, including Samsung and Sony early next year.

See here for more info.

Re: Visual Voicemail on Android

Stonemotions — Wed, 11 Dec 2019 11:07:24 GMT

I have a pixel 3 that I bought separately to my contract to upgrade from my pixel 2 pay monthly contract. Visual voicemail option still doesn't show in the phone app. I have tried deleting an re-installing the phone app, and also manually adding the API settings requested from o2. Still to no avail; anyone else having the same issue or know something else to try?