topic Re: Lost my phone in Android

Lost my phone

Awellman91 — Thu, 12 Dec 2019 09:39:49 GMT

I have lost my Hauwei Phone and was wondering how I can Find it or track it?

Thanks

Re: Lost my phone

Cleoriff — Thu, 12 Dec 2019 10:09:52 GMT

Follow the advice here

Edited to add, if you don't have a tracking app on your phone, then you can't track it. You need to follow the advice in the link and report it lost asap. Otherwise you will be liable for charges if anyone else uses it.

Re: Lost my phone

Bambino — Thu, 12 Dec 2019 12:38:42 GMT

@Awellman91 As per the advice given to you by @Cleoriff, you must report the phone as lost so O2 can issue you with a new sim card with the same phone number so you can use your account in a replacement phone.

Re: Lost my phone

Marjo — Mon, 16 Dec 2019 12:25:07 GMT

Hi @Awellman91 , sorry to hear about your phone. 😞 Did you manage to report it lost with customer service as adviced above, since you last posted?

Let us know if you have any additional queries the community could help with!