topic Re: Gmail issue in Android

Gmail issue

Cleoriff — Mon, 18 Nov 2019 20:29:14 GMT

Is anyone else having problems with Gmail (as in receiving notifications from forum?)

I use gmail 99% for this forum. All worked ok while I was away for weekend. Emails from here came in as normal.

Since 2pm today they have stopped.

I have tested it by sending myself an email from my btinternet account. That came into gmail. A friend has sent me an email to gmail address. That also came in.

So by a process of elimination, it looks as if it's O2 related??.

Just for info, Gmail is on my Note 8. Also via Outlook on my PC (set up in 2 separate accounts ie btinternet and gmail)

Just checking if anyone else is having the same issue?

Re: Gmail issue

MI5 — Mon, 18 Nov 2019 20:32:11 GMT

@Cleoriff

Den, all my notifications from here have just started coming into spam, for some reason......

Google must have made some changes over the weekend to their spam filters.

You'll need to mark them as "not" spam until it re-learns.

Re: Gmail issue

viridis — Mon, 18 Nov 2019 20:39:17 GMT

Not any issues here with Gmail but yeah the spam thing makes sense

Re: Gmail issue

Cleoriff — Mon, 18 Nov 2019 20:42:31 GMT

@MI5 wrote:
@Cleoriff
Den, all my notifications from here have just started coming into spam, for some reason......
Google must have made some changes over the weekend to their spam filters.
You'll need to mark them as "not" spam until it re-learns.

And there they were...in SPAM!! Thanks Rich. I have made a rule on PC that they have to go to inbox.

Just checked my Note and now they are coming into inbox. (with a big red exclamation mark next to them.)

Re: Gmail issue

Cleoriff — Mon, 18 Nov 2019 20:45:08 GMT

@MI5 Quickest solution you have been given

@viridis thanks for troubleshooting before I posted here

Re: Gmail issue

MI5 — Mon, 18 Nov 2019 20:47:11 GMT

Oh, so you went elsewhere for help first !
Luckily for you the second choice came good

Re: Gmail issue

Cleoriff — Mon, 18 Nov 2019 20:52:40 GMT

@MI5 wrote:
Oh, so you went elsewhere for help first !
Luckily for you the second choice came good

Now now....I was on messenger to @viridis before I logged onto forum. (He had a phone I was interested in)

PS, even though I made that rule on PC, they are still going into spam, so I just keep moving them into inbox ?

Re: Gmail issue

MI5 — Mon, 18 Nov 2019 20:58:17 GMT

I keep marking mine as not spam but they're still going in there.
It's gonna take a while to learn I guess but it does mean that a very large percentage of people must mark O2 emails as spam

Re: Gmail issue

Cleoriff — Tue, 19 Nov 2019 10:08:36 GMT

@Marjo @EmilieT out of interest I am wondering if either of you (or anyone else) is having this issue?

It only appears to be a problem with gmail accounts.

As an update, emails from this forum are STILL going into my spam folder today!

Re: Gmail issue

pgn — Tue, 19 Nov 2019 10:13:10 GMT

in:spam from:forum@o2.com

That's a handy spell to winkle out mail from the forum that's been sent to a Gmail account and which has ended up being marked as Spam.

Re: Gmail issue

Mi-Amigo — Tue, 19 Nov 2019 10:18:04 GMT

All O2 posts; private messages notifications marked as spam in gmail.

I wouldn`t have known of this if it hadn`t been for @Cleoriff `s post.

I`m on laptop, with Windows 10, using Chrome and only have gmail account.

Re: Gmail issue

gmarkj — Tue, 19 Nov 2019 10:21:56 GMT

Me either - two mentions were there from over the weekend!
Good job I'm not popular or don't follow many posts as I might have missed them all...

Re: Gmail issue

Cleoriff — Tue, 19 Nov 2019 10:27:23 GMT

@Mi-Amigo wrote:
All O2 posts; private messages notifications marked as spam in gmail.
I wouldn`t have known of this if it hadn`t been for @Cleoriff `s post.
I`m on laptop, with Windows 10, using Chrome and only have gmail account.

Bit grim when you are running a quiz @Mi-Amigo

Annoying as hell actually. Time consuming when you have to keep moving them to your inbox, hoping they will 'learn' to go back there as normal!

Re: Gmail issue

Mi-Amigo — Tue, 19 Nov 2019 10:36:08 GMT

@Cleoriff wrote:
Bit grim when you are running a quiz @Mi-Amigo
Annoying as hell actually. Time consuming when you have to keep moving them to your inbox, hoping they will 'learn' to go back there as normal!

Thanks @Cleoriff

It`s bloody annoying. I`ll just keep my eye on the thread and posts rather than rely on notifications in gmail.

Typical google "we think know what is best for you, [and even if we don`t], you are going to have to up with it" attitude. I have a sneaky feeling they are not going to learn and we are gonna have to put up with it

Re: Gmail issue

pgn — Tue, 19 Nov 2019 18:30:19 GMT

This whole forum@o2.com going to Spam is for the birds... Even adding that e-mail address to my Google contacts makes no difference.

Takes the fun out of dipping into the forum at work now and then.

🤯

Re: Gmail issue

Mi-Amigo — Tue, 19 Nov 2019 18:35:05 GMT

Does anyone know if its just this forum or are other network providers` forums also going to spam on google? just curious...

Re: Gmail issue

MI5 — Tue, 19 Nov 2019 18:47:24 GMT

Out of the ones I use, it's just O2.

Re: Gmail issue

Cleoriff — Tue, 19 Nov 2019 18:53:01 GMT

@Mi-Amigo wrote:
Does anyone know if its just this forum or are other network providers` forums also going to spam on google? just curious...

As far as I am concerned @Mi-Amigo it's just this forum. I have had two emails into my gmail address INBOX today from other people.

I have two email addresses 1) bt internet, 2) Gmail. I use gmail for the forum only. (apart from asking two people to send me emails again today to test) Those two emails were sent from a btinternet address and a gmail address. (So they are sending from gmail but not receiving ...if from this forum)

The annoying thing for me was when I joined this forum years ago, I used my btinternet address. Worked well for about 2 years then stopped. I was told that Lithium always had issues with btinternet.

Changed to gmail and never had one problem until 2 days ago.

They are still going into spam folder as I type. Despite marking them as NOT spam and making a rule on my PC that all emails from O2 go into my inbox.

Re: Gmail issue

Mi-Amigo — Tue, 19 Nov 2019 18:58:22 GMT

Thanks @MI5 and @Cleoriff for info.

I tried marking posts from O2 forum as NOT spam but all are still going to spam.

Re: Gmail issue

EmilieT — Tue, 19 Nov 2019 19:01:46 GMT

@Cleoriff I've had a couple of emails here and there going to spam since I started working on the community but adding the notifications email address to my spam exception list worked a charm and I've not experienced this at all in a long time now!