topic Re: Google Pixel 3XL Unlocking in Android

Google Pixel 3XL Unlocking

Bumble — Sat, 05 Oct 2019 11:36:17 GMT

Hello all

I requested my phone to be unlocked via the form on the O2 website and got this email -

"Im sorry we are unable to request the unlatching code for your phone as we no longer support unlatching for this make of handset. "

Please could explain what this means ?

Grateful thanks,

Stephen

Re: Google Pixel 3XL Unlocking

jonsie — Sat, 05 Oct 2019 11:40:09 GMT

Is the phone definitely locked? Have you tried another sim card?

O2 have to unlock if it is locked by their network.

Any help here @EmilieT ?

Re: Google Pixel 3XL Unlocking

Cleoriff — Sat, 05 Oct 2019 11:40:09 GMT

Hi @Bumble

It may well be unlocked already. Try a sim from another network and see how you get on.

Best of luck and welcome to the forum

Re: Google Pixel 3XL Unlocking

Bumble — Sat, 05 Oct 2019 11:42:47 GMT

Cheers Jonsie, Cleoriff. I will attempt to ask a friend to try their sim in my phone. Yeh was a bit confused with their reply. Much appreciated help thanks.

Re: Google Pixel 3XL Unlocking

Bumble — Sun, 06 Oct 2019 22:27:10 GMT

I tried putting an EE sim in my phone and it straight away connected and had the EE logo on the home screen

Re: Google Pixel 3XL Unlocking

Cleoriff — Sun, 06 Oct 2019 22:33:08 GMT

Good news @Bumble

Re: Google Pixel 3XL Unlocking

jonsie — Sun, 06 Oct 2019 23:35:42 GMT

Good news @Bumble , I didn't think the Pixel hones were locked