topic Re: Unlocking a Galaxy S8 in Android

Unlocking a Galaxy S8

Tys — Thu, 12 Sep 2019 13:45:44 GMT

Hi, I spoke with a customer service rep on the phone earlier and they have agreed to unlock my phone, but I've only just now realised that I never gave them my phones IMEI number.

Will this be an issue?

For further information, I have had this phone for over 12-months on a Pay-Monthly plan, however, I did get that plan through Carphone Warehouse and not O2 directly.

Re: Unlocking a Galaxy S8

Cleoriff — Thu, 12 Sep 2019 13:54:11 GMT

Hi @Tys

If you bought from CPW, their phones are sold unlocked. So you should just try another sim in yours and should be ok.

Should your be locked for some strange reason, then this is the guide to do it

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

You wont need it though

Re: Unlocking a Galaxy S8

Tys — Thu, 12 Sep 2019 13:57:04 GMT

Is that the case even if I got the phone in August of last year? I was under the impression that this only applied to phones CPW sold from Jan 2019 onwards?

Re: Unlocking a Galaxy S8

MI5 — Thu, 12 Sep 2019 13:58:39 GMT

CPW never lock any phones at all now.
The date you mentioned refers to iPhones only.

Re: Unlocking a Galaxy S8

Tys — Thu, 12 Sep 2019 13:59:33 GMT

Ahh, so, just to confirm, the Galaxy S8 I got in August 2018 should already be unlocked?

Re: Unlocking a Galaxy S8

MI5 — Thu, 12 Sep 2019 14:06:16 GMT

Correct

Re: Unlocking a Galaxy S8

Cleoriff — Thu, 12 Sep 2019 14:11:01 GMT

@Tys wrote:
Ahh, so, just to confirm, the Galaxy S8 I got in August 2018 should already be unlocked?

Yes, as I said above...It was only iPhones CPW sold, that used to be locked.

I had a Note 3 from there years back and it was unlocked to any network

Re: Unlocking a Galaxy S8

Tys — Thu, 12 Sep 2019 14:11:50 GMT

Thanks for the help. I'll try and get a new sim tonight after work and try it out.

Re: Unlocking a Galaxy S8

Cleoriff — Thu, 12 Sep 2019 14:13:29 GMT

@Tys wrote:
Thanks for the help. I'll try and get a new sim tonight after work and try it out.

You will be fine @Tys

Oh and welcome to the forum

Re: Unlocking a Galaxy S8

MI5 — Thu, 12 Sep 2019 15:22:22 GMT

Good luck

Re: Unlocking a Galaxy S8

Tys — Thu, 12 Sep 2019 23:09:52 GMT

It worked. Thanks.

Re: Unlocking a Galaxy S8

Cleoriff — Thu, 12 Sep 2019 23:36:25 GMT

@Tys

Good news (I thought it would)