topic Re: Roaming in europe in Android

Roaming in europe

Karel1 — Thu, 22 Aug 2019 17:30:00 GMT

Android samsung a20e

Re: Roaming in europe

MI5 — Thu, 22 Aug 2019 17:32:58 GMT

Contract help https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-CONTRACT-ONLY-quot/bc-p/1053586#M1050

PAYG help https://community.o2.co.uk/t5/How-to-Guides/EU-Roaming-Changes-from-15th-June-2017-quot-PAY-AS-YOU-GO-ONLY/bc-p/1053589#M984

Re: Roaming in europe

Karel1 — Thu, 22 Aug 2019 17:33:49 GMT

Arrived in france tuesday travelled thru belgium and presently in holland.
Unable to roam...can only use wifi. Data roaming is whited out and doesn't respond when tapped.

Re: Roaming in europe

MI5 — Thu, 22 Aug 2019 17:37:59 GMT

@Karel1

Sounds like a roaming bar on your account.

Call customer service for help

Re: Roaming in europe

Karel1 — Thu, 22 Aug 2019 20:03:57 GMT

Sorted....sim card wasnt selected for data roaming. Was a new phone with my old sim card and obviously not set up properly.

Thanks for yr help