topic Re: Visual voicemail in Android

Visual voicemail

xtruss — Tue, 23 Jul 2019 14:45:31 GMT

It's probably been asked many times before, but i noticed on the o2 website it had instructions on how to enabled visual voicemail on a Oneplus 6 phone. So i thought great, and followed the insturctions, only the option to enabled visual voice mail is missing, and not shown.

So i call o2, saying im following your instructions, but its not showing as an option, do you need to enable it on my account? The reply came back its only supported on Apple.. A bit bizarre to do a how to feature on a none supported device.

https://www.o2.co.uk/help/phones-sims-and-devices?page=topic/voicemail/visual-voicemail/device/oneplus/6-android-pie?osr=visualvoicemail

Re: Visual voicemail

MI5 — Tue, 23 Jul 2019 18:06:43 GMT

@xtruss

It’s supposed to be coming to Android but it’s not quite made it yet.

Re: Visual voicemail

EmilieT — Thu, 25 Jul 2019 08:38:13 GMT

Hi @xtruss, I was wondering if you were trying to do this on a OnePlus 6 device? If you are then it should work, however if you are using any other device it wouldn't work as those instructions only apply to the OnePlus 6.

Re: Visual voicemail

xtruss — Thu, 25 Jul 2019 08:41:46 GMT

Hi EmilieT, i am indeed trying to do this on a Oneplus 6 phone, that i purchased dirrect from o2. Any guidence would be appreciated.

Re: Visual voicemail

MI5 — Thu, 25 Jul 2019 08:52:52 GMT

Doesn't work on my OP6 either.....

Re: Visual voicemail

EmilieT — Thu, 25 Jul 2019 09:07:28 GMT

@xtruss @MI5 When I checked this morning I was told it should work on One Plus 6 devices following those instructions, but let me see if I can find out more now

Re: Visual voicemail

xtruss — Thu, 25 Jul 2019 09:23:21 GMT

Re: Visual voicemail

xtruss — Tue, 30 Jul 2019 14:25:57 GMT

Hi Emillie,

Did you find out anymore ref oneplus 6 and visual mail settings?

Cheers..

Re: Visual voicemail

EmilieT — Tue, 30 Jul 2019 14:27:08 GMT

@xtruss wrote:

Hi Emillie,

Did you find out anymore ref oneplus 6 and visual mail settings?

Cheers..

@xtruss I'm afraid I have nothing further just yet, but I haven't forgotten about you and am still trying to find out more! As soon as I have any news I'll give you a shout

Re: Visual voicemail

xtruss — Wed, 04 Sep 2019 14:40:29 GMT

Hello, did you manage to get any further with this ref OnePlus 6 and visual voicemail

Re: Visual voicemail

EmilieT — Wed, 04 Sep 2019 14:41:31 GMT

@xtruss I'm afraid not, but I keep chasing it for you and as soon as I have new info I'll update this topic