topic Re: Sony Experia 1 has no WiFi enabled calling in Android

Sony Experia 1 has no WiFi enabled calling

Wi-Fi1 — Fri, 31 May 2019 16:59:46 GMT

I had collected this model only just yesterday after being advised by a guru that this phone has WiFi calling. It doesn't.

Re: Sony Experia 1 has no WiFi enabled calling

viridis — Fri, 31 May 2019 17:04:46 GMT

Doesn't have 4g calling either...
But once o2 add it to the allowed devices list I'm sure it will.

Re: Sony Experia 1 has no WiFi enabled calling

MI5 — Fri, 31 May 2019 17:05:47 GMT

@viridis ?
@Wi-Fi1 have you enabled it on your account first?

Re: Sony Experia 1 has no WiFi enabled calling

viridis — Fri, 31 May 2019 17:12:29 GMT

Yup all set my end, it's just the device not allowed on the 4g calling/wifi calling yet. Go figure?

Re: Sony Experia 1 has no WiFi enabled calling

Foddersin — Tue, 04 Jun 2019 18:55:14 GMT

I would maybe look at attempting to contact customer relations regarding this but that's just me.

As per the store page here under Technical Specifications:

Connectivity

Wi-Fi and 4G Calling Yes

So the device is being sold as it can use those network features. If it is not able to then maybe it should say no, or yes but maybe in brackets stating in the near future etc instead of simply yes when you can't use it because that is miss-leading sales material.

Re: Sony Experia 1 has no WiFi enabled calling

viridis — Tue, 04 Jun 2019 19:37:51 GMT

@Chris_K it's not showing on the list of allowed devices, you know if this is due to change?

Re: Sony Experia 1 has no WiFi enabled calling

Chris_K — Wed, 05 Jun 2019 09:30:20 GMT

@viridis wrote:
@Chris_K it's not showing on the list of allowed devices, you know if this is due to change?

Thanks for flagging this to us. During testing and up to launch, everything looked good for Wifi Calling. Our team are aware and investigating. As soon as we have any updates we'll let everyone know

Re: Sony Experia 1 has no WiFi enabled calling

Thorsy22 — Tue, 11 Jun 2019 10:30:08 GMT

Is there any update on the wifi calling for the Xperia 1?

Also where can I find the list of approved wifi calling devices?

Re: Sony Experia 1 has no WiFi enabled calling

MI5 — Tue, 11 Jun 2019 10:50:11 GMT

@Thorsy22

Approved devices here https://www.o2.co.uk/connectivity/wifi-and-4g-calling

Re: Sony Experia 1 has no WiFi enabled calling

Thorsy22 — Tue, 11 Jun 2019 18:16:58 GMT

Thanks

Re: Sony Experia 1 has no WiFi enabled calling

ATNeuromonkey — Fri, 21 Jun 2019 19:24:43 GMT

Since this was raised is there an update on this issue? I have raised it as well on a different feed. I keep getting intermittent wifi-calling features and then loosing it again. 3weeks since phone launch and still no stable WiFi-calling from O2!

Re: Sony Experia 1 has no WiFi enabled calling

Windir — Wed, 17 Jul 2019 22:08:15 GMT

Has there been any further news on this problem, I was hoping the last update would have fixed the issue but no luck.

Re: Sony Experia 1 has no WiFi enabled calling

Windir — Mon, 05 Aug 2019 13:39:25 GMT

I restarted my phone today and both WiFi and 4g calling have suddenly appeared. Great news. I was beginning to get *bleep* off with missing calls at home, apparently I live in the dark ages and o2 doesn't exist here yet.

Re: Sony Experia 1 has no WiFi enabled calling

Thorsy22 — Fri, 20 Sep 2019 06:59:36 GMT

Still not on the approved list and can't see it in any of the phone app settings still either.

Re: Sony Experia 1 has no WiFi enabled calling

viridis — Fri, 20 Sep 2019 07:52:26 GMT

Yeah it's gone again...
No doubt it will be back again next week, then gone again

Re: Sony Experia 1 has no WiFi enabled calling

viridis — Fri, 20 Sep 2019 09:32:40 GMT

Firmware update today made it come back

Re: Sony Experia 1 has no WiFi enabled calling

Thorsy22 — Tue, 08 Oct 2019 09:48:59 GMT

I'm running firmware 55.0.A.6.56 and I can't find it anywhere in the settings?

Gone again or am I looking in the wrong place?

Re: Sony Experia 1 has no WiFi enabled calling

viridis — Tue, 08 Oct 2019 09:53:57 GMT

Settings, mobile network, advanced.
Should be in there.

Re: Sony Experia 1 has no WiFi enabled calling

jonsie — Tue, 08 Oct 2019 14:10:25 GMT

@viridis wrote:
Settings, mobile network, advanced.
Should be in there.

Should be....

Re: Sony Experia 1 has no WiFi enabled calling

Thorsy22 — Tue, 08 Oct 2019 22:25:08 GMT

I'd say it's missing then...