topic Huawei Phones in Android

Huawei Phones

SheenaEvans — Tue, 21 May 2019 17:36:58 GMT

Ive recenty bought a Huawei Psmart, and now i have heard that i wont be getting any updates for the phone. What can i do? Can me and my husband exchange them for new phones?

We have both had the phones for 16 days.

Re: Huawei Phones

Anonymous — Tue, 21 May 2019 18:00:46 GMT

@SheenaEvans @The cooling off period is 14 days so they won’t replace it at 16 days & your phones will still be supported until otherwise said

Re: Huawei Phones

MI5 — Tue, 21 May 2019 18:37:13 GMT

@SheenaEvans

Huawei have successfully applied for a court injunction which has been granted for 90 days in order to continue negotiations over the issue.

Many in the industry now feel this will blow over, so you have nothing to worry about.

Re: Huawei Phones

Bambino — Tue, 21 May 2019 20:36:59 GMT

@SheenaEvans Please take a look here: https://community.o2.co.uk/t5/Android/Huawei-Panic-Over/m-p/1224477

It isn't even news today.

Re: Huawei Phones

TallTrees — Wed, 22 May 2019 06:55:27 GMT

Hello @SheenaEvans

I agree with the other Community comments and ~

Nothing has happened to you yet.

Keep your phones and enjoy them use them as normal ~ it will all sort itself out

this kind of issue has far reaching affects ~ it will need to be sorted out by

higher authorities.

Best of Luck and good wishes.

Re: Huawei Phones

jonsie — Wed, 22 May 2019 10:05:20 GMT

Hopefully the panic IS over and peoples' minds will be put at ease. I'm sure the situation will be sorted out during the 90 days grace.

Re: Huawei Phones

EmilieT — Thu, 23 May 2019 09:35:56 GMT

Hey guys,

We now have a Q&A on the Huawei situation live on the community. You can read the Q&A here.

If you have any questions that are not answered in the Q&A please drop them in the thread and we'll do our best to get them answered for you.