topic Re: wifi calling on huawei p30 pro in Android

wifi calling on huawei p30 pro

youngy — Sun, 14 Apr 2019 12:29:40 GMT

hello, does the huawei p30 pro support wifi calling or will it in the future

thanks dave

Re: wifi calling on huawei p30 pro

Bambino — Sun, 14 Apr 2019 12:42:21 GMT

@youngy Please take a look at this link: https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling#help-and-support

Huawei phones are not supported at this time. I will tag @Chris_K who is the go to admin on this issue, who can maybe shed some more light on it (or not) for you.

Re: wifi calling on huawei p30 pro

Chris_K — Mon, 15 Apr 2019 08:09:10 GMT

The P30 doesn't currently support Wifi Calling, but it is something we're working on with Huawei. We'll share more as/when there's progress and we're closer to launch. I'm afraid there's no ETA or timescales we can share at present.

Re: wifi calling on huawei p30 pro

jcf224 — Thu, 09 May 2019 07:50:45 GMT

I have just upgraded via refresh to a P30 pro and an amazed to find that a supposedly high end handset costing over £800 direct from O2 had not got WiFi and 4g calling active. My partner has upgraded to the same handset on Vodafone and has the WiFi and 4g calling active. When looking at the mobile settings screen there is no option to toggle WiFi calling off and on but the option appears on the Vodafone handset which is the exact same phone. The service worked on my previous phone which was a fair bit cheaper so can't understand why O2 don't make these services available on high end phones when they know they're about to launch and are an expected feature that the phone is capable of. The option also appears if an EE SIM is put in the phone, just not on the o2 SIM and I have got WiFi and 4g calling active in my O2 account so this is disappointing ☹️

Re: wifi calling on huawei p30 pro

Foddersin — Fri, 10 May 2019 08:53:42 GMT

When it comes to supporting what could probably be classed as a standard feature these days in regards to mobile technology, O2 generally seem to lag behind most competition.

Most Huawei phones from the Mate 10 up to the P30 Pro all support WIFI and 4G Calling. It is down to the network to allow this. I DO NOT believe O2 are working on this with Huawei just as many other people probably do not believe it.

It is quite simple that O2 need to either provide Huawei with the IMS settings to use in the firmware or Huawei have these already and O2 simply just do not allow those devices to connect.

As for Vodafone, I actually work for them on the complaints team, and the phone your wife has received will not have the same 'Region' as the phone O2 have provided with you.

O2 would have provided the C432 region phone which from my understanding will support any carrier and download carrier-specific settings when factory reset with SIM inserted.
Vodafone provide the device with a region code of C702 which is UK specific and probably on customised specifically for them by Huawei.

If you go to 'Settings > Software Update' you can check this here, in brackets you will have (CXXX) where XXX is you will find the 3 digit code which is the region code of the device. This can be changed but is probably beyond the scope of this thread, and also probably wouldn't give the result you are looking for as I think O2 just block access to the IMS rather than not providing the settings.

Re: wifi calling on huawei p30 pro

Skyla20 — Sat, 22 Jun 2019 14:35:01 GMT

Not at all happy that the p30 pro does not have Wi-Fi calling.

Re: wifi calling on huawei p30 pro

Skyla20 — Sat, 22 Jun 2019 14:36:39 GMT

O2 should at least have enabled this with huawei for such an expensive handset also, we are in a time where things like Wi-Fi calling is a standard feature for people who live in low signal areas.

Re: wifi calling on huawei p30 pro

BOSSGOGG — Sat, 22 Jun 2019 21:30:13 GMT

Seems to be a common theme with O2.

The forums would need a smaller server if O2 offered what it's competition seem to manage out the box no problem.

Re: wifi calling on huawei p30 pro

Steveads — Sun, 14 Jul 2019 07:02:54 GMT

Quick question on this- would no wifi calling also affect whatsapp and Facebook messenger function ?

Re: wifi calling on huawei p30 pro

BOSSGOGG — Sun, 14 Jul 2019 07:11:45 GMT

@Steveads No. WiFi calling is only using the "phone" function as normal when you have no cell signal. ( and normal sms text)

Any other app is not effected.

Re: wifi calling on huawei p30 pro

jonsie — Sun, 14 Jul 2019 18:52:34 GMT

@BOSSGOGG wrote:
@SteveadsNo. WiFi calling is only using the "phone" function as normal when you have no cell signal. ( and normal sms text)

Any other app is not effected.

Definitely would not affect any other apps.

Re: wifi calling on huawei p30 pro

RichardC — Mon, 15 Jul 2019 10:49:54 GMT

Hi Chris, a quick correction if I may...the P30 pro does support wifi calling. The facility has been disabled in o2 carrier specific settings. Please can you give whoever is responsible for turning it on...a sharp poke in the ribs and ask them to get on with it.... thanks

Re: wifi calling on huawei p30 pro

PhoneChanger — Mon, 15 Jul 2019 14:36:24 GMT

@RichardC good luck with that... there are a lot of phones out there which support WiFi and 4G Calling but for whatever reason O2 have yet to enable them, and they don't appear to be in any hurry to do so.

They kind of remind me of AT&T in the US, they are the same, they have a set list of 70ish handsets which are supported.

Yet other networks including others in the UK (cough EE cough) allow it providing the phone supports

Re: wifi calling on huawei p30 pro

TheChef — Mon, 15 Jul 2019 19:41:58 GMT

Even My old Huawei P9 had WiFi and 4g calling and that handset is ancient! I don't understand how o2 can't have a timescale to enable this.... unless there is no plan!

Re: wifi calling on huawei p30 pro

MI5 — Mon, 15 Jul 2019 21:31:01 GMT

@TheChef wrote:
.... unless there is no plan!

Re: wifi calling on huawei p30 pro

Chris_K — Wed, 17 Jul 2019 09:27:56 GMT

@RichardC wrote:
Hi Chris, a quick correction if I may...the P30 pro does support wifi calling. The facility has been disabled in o2 carrier specific settings. Please can you give whoever is responsible for turning it on...a sharp poke in the ribs and ask them to get on with it.... thanks

The hardware may support it, but it's not currently supported on O2 which is where my previous 'not supported' comments came from. My apologies for any confusion this may have caused.

Sadly it's not an easy or simple case of 'turning it on'. The functionality needs to be implemented network side for it to be supported and every device has a different implementation of the technology, and our Wifi Calling implementation may be different to another networks.

I do however have some good news to share, but as we've had so many different threads on Wifi Calling for these devices, I've created a new thread (oh the irony...) for maximum visibility.

Re: wifi calling on huawei p30 pro

bgeorge983 — Fri, 13 Sep 2019 13:25:23 GMT

Hi Chris any progress on the wifi calling on the P30 pro, ive made contact with all the other providers, 3 mobile, EE and Vodaphone have this available for all their customers, cant believe that one of the biggest providers like o2 dont have this issue solved as yet.

after 16 odd years with o2, they do seem to be lagging behind the other providers on this, might be time to switch networks.

Re: wifi calling on huawei p30 pro

PhoneChanger — Tue, 05 Nov 2019 07:53:15 GMT

@Chris_K I too would be keen to know if there is any progression on this?

Also do you know when we can expect the next update(s) as the last received security update was August...

Re: wifi calling on huawei p30 pro

JimBobFlobbaDob — Thu, 07 Nov 2019 16:10:32 GMT

There's zero progress and they don't intend to ever add it also volte is missing despite it being supported

Re: wifi calling on huawei p30 pro

JimBobFlobbaDob — Thu, 07 Nov 2019 16:12:49 GMT

Emui 10/android 10 is confirmed for the p30 pro by the end of nov by Huawei but as for o2 pushing it we may see it late 2020 as they only seem to care about Samsung and apple users on their network