topic Galaxy s10 wifi calling in Android

Galaxy s10 wifi calling

Irish_canuck — Wed, 13 Mar 2019 15:22:03 GMT

Hi all got my new s10 the other day activated wifi calling on my account and was working fine. Just stopped working randomly and the option now removed. I've reset the network settings and restarted the phone without resolve. Working fine then just stopped. Running latest XEU firmware.

Re: Galaxy s10 wifi calling

MI5 — Wed, 13 Mar 2019 15:36:35 GMT

Occasionally there are network glitches with wifi calling.
Give it an hour then reboot phone and it will probably come back.

Re: Galaxy s10 wifi calling

Chris_K — Wed, 13 Mar 2019 16:48:42 GMT

Hi @Irish_canuck, we've identified an issue with 4G Calling for a small number of customers. From what you've mentioned above, it sounds like you may be impacted by it, so I wanted to let you know we’re working on it and hope to have a resolution in place soon. You’ll still be able to make calls as normal over 2G and 3G.

Re: Galaxy s10 wifi calling

Irish_canuck — Wed, 13 Mar 2019 16:57:05 GMT

Thanks Chris for the quick response.

Re: Galaxy s10 wifi calling

Robin — Mon, 05 Aug 2019 17:55:38 GMT

Was this problem resolved? Just wondered as i appear to have the same issue, S10 o2 in store purchased on contract up to date correct firmware etc. etc. All wifi calling options have disappeared from the phone, in store can't help say it must be Samsung software issue.