topic Re: Network problems in Android

Network problems

Anonymous — Mon, 21 Jul 2014 13:53:12 GMT

Hi, i have a problem with my mobile network. My mobile network is not working on my samsung galaxy s3, what i have to do..?

Re: Network problems

Anonymous — Mon, 21 Jul 2014 14:03:14 GMT

Hi

Turn your phone off, remove sim and clean it , turn back on.

check here http://status.o2.co.uk/ with your full postcode.

What does it say ?

And go through these tips http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

Re: Network problems

MI5 — Mon, 21 Jul 2014 14:35:13 GMT

Has it ever worked or not?
Is it a new problem?

Re: Network problems

Anonymous — Mon, 21 Jul 2014 16:25:56 GMT

Do you have any data allowance left?

Re: Network problems

Anonymous — Sun, 27 Jul 2014 10:37:43 GMT

Yes its a new problem. I was in Lithuania and i was using different card in the same phone for two month, and i guess that lithuanians cads setting still stay in my phone thats why its not working... but i cant find out how to fix this problem

Re: Network problems

Anonymous — Sun, 27 Jul 2014 10:45:46 GMT

Hi

Text ACTIVE to 2020 , save settings and re boot the phone.

By inserting the O2 SIM card that should override and connect you to O2 for calls etc.

http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Services/m-p/544202#U544202

I would also suggest calling customer service to have your account checked.

http://www.o2.co.uk/contactus

Re: Network problems

MI5 — Sun, 27 Jul 2014 11:28:05 GMT

Settings, more, mobile networks, access point names then press menu and reset network settings.

Re: Network problems

AlwaysDave — Wed, 12 Dec 2018 12:08:19 GMT

No it doesn't, just says "Access Point Name settings are not available for this user".

The mobile (HTC M9) was originally on T-Mobile from new and has been unlocked. I'm with O2 and when booting up the T-Mobile sign shows.

Re: Network problems

MI5 — Wed, 12 Dec 2018 12:13:43 GMT

@AlwaysDave

Try entering them manually http://www.geeksquad.co.uk/articles/o2-apn-settings

Make sure you choose save or done from the menu before exiting the settings page too.