topic Re: O2 billing in Android

O2 billing

Ben1 — Fri, 14 Sep 2018 22:44:14 GMT

So I want to make a purchase on Google play store with o2 billing but it keep on getting decline can anyone help

Anonymous — Fri, 14 Sep 2018 22:50:43 GMT

@Ben1 Are you inputting the correct details?

Cleoriff — Fri, 14 Sep 2018 23:23:02 GMT

If you follow these instructions you should be fine.....

On Android:

Choose what you want to buy on Google Play and go to buy.
Go to the ‘Payment Methods’ window. It should appear automatically. If not, go back to the window with the ‘Buy’ button and open the dropdown menu by tapping the arrow next to the price.
Choose ‘Use O2 Billing’, follow the steps and then enter your details and save as your payment method.

On iPhone:

If your payment is being declined there could be a problem with your card, or the system may be having problems.

I suggest you try again tomorrow .....

If you are still having issues then contact customer services https://www.o2.co.uk/contactus

Jessiep123p — Sat, 15 Sep 2018 00:50:33 GMT

Call customer services and just make sure there is not a bar on your account that would stop you from doing this

EmilieT — Mon, 17 Sep 2018 10:10:40 GMT

Hey @Ben1, did you manage to finalise your purchase with the advice above? Please do let us know if you're still experiencing issues with this