topic Re: Unlocking phone in Android

Unlocking phone

Gary — Mon, 10 Sep 2018 12:53:00 GMT

I have seen a lot of others are going through this. I need my samsung s5 unlocked and it seems like my message isnt being heard. Can someone tag the girl who is helping a lot of people out over this please? I would private message her but im not sure how to do that

Re: Unlocking phone

Cleoriff — Mon, 10 Sep 2018 12:59:50 GMT

@EmilieT? Another one needing your help

Re: Unlocking phone

jonsie — Mon, 10 Sep 2018 13:03:10 GMT

The Guru Ninja is certainly working overtime on this. Wouldn't you think that with so many having problems. O2 would train a team to sort thhis once and for all. At the moment I wouldn't pay the IT guys n washers!

Re: Unlocking phone

EmilieT — Mon, 10 Sep 2018 13:06:16 GMT

Hey @Gary, I'd happily get someone to take a look at this for you! I'll reply to your Private Message now so we can discuss this further

Thanks @Cleoriff for the mention

Re: Unlocking phone

Gary — Mon, 10 Sep 2018 13:07:43 GMT

Thanks very much folks

Re: Unlocking phone

Cleoriff — Mon, 10 Sep 2018 13:11:59 GMT

@EmilieT We knew from all the 'problems with unlocking' posts we had over the weekend, your mentions would have gone through the roof....

Re: Unlocking phone

Gary — Mon, 10 Sep 2018 15:22:01 GMT

EmilieT, thank you very much for your help today. The code you sent has now unlocked my phone and my son is very happy with having a phone again! Cant thank you enough ☺

Re: Unlocking phone

jonsie — Mon, 10 Sep 2018 15:38:37 GMT

Great to hear @Gary

Re: Unlocking phone

EmilieT — Tue, 11 Sep 2018 08:05:48 GMT

Glad we could help, @Gary, and thanks for the update