topic Re: Push Notifications not working on wifi in Android

Push Notifications not working on wifi

mike67 — Sat, 08 Sep 2018 13:22:28 GMT

My push notifications have stopped working on wifi they all come through when i switch off wifi.
Have an s7 ive tried loads of things please help

Re: Push Notifications not working on wifi

Anonymous — Sat, 08 Sep 2018 13:24:55 GMT

@mike67 Have you tried turning push notifications off then on again? Try a reset

Re: Push Notifications not working on wifi

MI5 — Sat, 08 Sep 2018 13:26:55 GMT

Go into WiFi advanced settings and change to always on.

Re: Push Notifications not working on wifi

mike67 — Sat, 08 Sep 2018 13:29:33 GMT

its already on always

Re: Push Notifications not working on wifi

mike67 — Sat, 08 Sep 2018 13:44:02 GMT

This worked for about minute now stopped again

Re: Push Notifications not working on wifi

MI5 — Sat, 08 Sep 2018 13:45:50 GMT

It's going to sleep on WiFi by the sounds of it.
Check the doze settings.

Re: Push Notifications not working on wifi

Anonymous — Sat, 08 Sep 2018 13:56:54 GMT

I’ll bow out now as I don’t have much Samsung or android experience

Re: Push Notifications not working on wifi

mike67 — Sun, 09 Sep 2018 08:39:26 GMT

Just update still not working same on all phones or they come through in a batch. but notifications work on data and other wifi networks. Swapped router still same

Re: Push Notifications not working on wifi

MI5 — Sun, 09 Sep 2018 09:19:28 GMT

Maybe talk to your broadband provider then?

Re: Push Notifications not working on wifi

EmilieT — Fri, 21 Sep 2018 15:48:59 GMT

Hi @mike67, any progress with this since you last posted? Please let us know if you found out more on why this is happening or how to resolve it