topic Re: Volte and Wifi Calling One Plus 5 in Android

Volte and Wifi Calling One Plus 5

dby332 — Fri, 13 Oct 2017 18:03:42 GMT

I purchased a OnePlus 5 from o2 directly a few months ago and used it with an EE sim. With that there was an option in "sim & network" settings that you could slide the on/off for 4g calling and wifi calling. A little symbol appeared on the top of the phone alongside the usual icons that said VoLTE. I have since moved from EE and joined o2 but there are no options under sim & network to turn on wifi calling and 4g calling anymore which seems very strange because those settings are in that phone and it is capable of this feature so can't understand where they have now gone. I have logged into my o2 and under device info activated the 4g and wifi calling and it says it is active on my line. I know oneplus 5 is not an o2 branded phone but as this handset is compatible for these services it seems strange that the options no longer appear, is there some other setting that is hidden with o2 that needs turning on as I'm not sure how to get the Volte symbol back and currently when making calls it drops from 4g to H+ then back to 4g after calls. It's not a great hardship but when it worked with a EE sim it seems funny that it doesn't on o2 when they have the service the same as EE does and 4g calling is available in my area and surrounding postcode areas.

Re: Volte and Wifi Calling One Plus 5

MI5 — Fri, 13 Oct 2017 18:09:34 GMT

Your phone isn't currently supported by o2 for wifi and 4g calling so it won't work yet I'm afraid.

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

Re: Volte and Wifi Calling One Plus 5

dby332 — Fri, 13 Oct 2017 18:27:43 GMT

Ah ok - thanks for that. I hope it gets included then soon in a sim update or something as it's a shame the options have disappeared. It doesn't really affect anything it not being there making / receiving calls and that, it's just a handy little feature I suppose 🙂

Re: Volte and Wifi Calling One Plus 5

MI5 — Fri, 13 Oct 2017 18:48:56 GMT

They’re adding new phones all the time so hopefully not long.

Re: Volte and Wifi Calling One Plus 5

IainJ — Tue, 17 Apr 2018 06:35:58 GMT

My Oneplus 5 has just updated to Andriod 8.1 and 4G calling and voice over Wifi is enabled.

Re: Volte and Wifi Calling One Plus 5

MI5 — Tue, 17 Apr 2018 06:46:04 GMT

Thanks for letting us know.

Re: Volte and Wifi Calling One Plus 5

Cleoriff — Tue, 17 Apr 2018 07:28:46 GMT

Good to hear @IainJ They need to update the list as it's not showing yet @Martin-O2?

Re: Volte and Wifi Calling One Plus 5

IainJ — Tue, 17 Apr 2018 07:34:07 GMT

Yes that will need updating, to be fair this new firmware only started rolling out this morning and I don't think it's being rolled out in the UK yet (I used a VPN set to Germany to get it). Although it dosn't matter where you get it from as it a global firmware.

Re: Volte and Wifi Calling One Plus 5

jonsie — Tue, 17 Apr 2018 08:21:36 GMT

Hopefully it will soon be rolling out to everyone.

Re: Volte and Wifi Calling One Plus 5

AS95 — Tue, 17 Apr 2018 09:44:43 GMT

I can also confirm that OnePlus 5 has got VOLTE and WiFi Calling. In fact, it was enabled for me for few weeks because I am on OnePlus beta firmware releases.

Re: Volte and Wifi Calling One Plus 5

geoffw — Fri, 18 May 2018 13:59:43 GMT

Definitely Oneplus 5 not 5T? The list at https://www.o2.co.uk/connectivity/wifi-and-4g-calling currently shows the 5T but not the 5, and I've had the 8.1 firmware for a few weeks but still don't have VoLTE / VoWifi options in the operator settings menu 😞

Re: Volte and Wifi Calling One Plus 5

MI5 — Fri, 18 May 2018 14:13:52 GMT

@geoffw wrote:
Definitely Oneplus 5 not 5T? The list at https://www.o2.co.uk/connectivity/wifi-and-4g-calling currently shows the 5T but not the 5, and I've had the 8.1 firmware for a few weeks but still don't have VoLTE / VoWifi options in the operator settings menu 😞

Have you enabled it in the device settings of your MyO2 ?

Re: Volte and Wifi Calling One Plus 5

geoffw — Sat, 19 May 2018 19:34:49 GMT

@MI5 wrote:
@geoffw wrote:
I've had the 8.1 firmware for a few weeks but still don't have VoLTE / VoWifi options in the operator settings menu 😞
Have you enabled it in the device settings of your MyO2 ?

MyO2 doesn't work for me (small business SIM), I'd already talked to customer services a while back and they promised me they'd provisioned my account for VoLTE, but given what you suggested here I rang today and despite what I'd been told it hadn't been done. Now can confirm VoLTE working on the 8.1 update on the OnePlus 5, thanks

Geoff
(Very happy :))

Re: Volte and Wifi Calling One Plus 5

MI5 — Sat, 19 May 2018 19:37:11 GMT

Good news