topic Re: Order a Nano-Sim card in Android

Order a Nano-Sim card

PinkElephant — Sat, 12 May 2018 12:18:33 GMT

I have just got a new handset - Samsung Galaxy S8 - and I need to replace my existing SIM card with a Nano SIM Card. I can see all about what to do when I get a new SIM Card but how do I order it in the first place?

Re: Order a Nano-Sim card

Anonymous — Sat, 12 May 2018 12:27:10 GMT

Hi @PinkElephant just pop into your nearest O2 store & they will sort it for you or you could order one online

Re: Order a Nano-Sim card

adamtemp64 — Sat, 12 May 2018 12:38:01 GMT

Where did you order the phone from ?

Re: Order a Nano-Sim card

MI5 — Sat, 12 May 2018 13:00:34 GMT

Some SIM cards these days allow you to push out the tiny centre nano sim part.
Check if your current sim is like this first.

Re: Order a Nano-Sim card

Cleoriff — Sat, 12 May 2018 13:02:10 GMT

@PinkElephantIf you go into your local O2 shop with phone (and ID possibly) they will give you the correct sim and switch everything over for you. (Some stores don't require ID...but better to be safe than sorry.)

It is by far the quickest way

Re: Order a Nano-Sim card

PinkElephant — Sat, 12 May 2018 14:34:41 GMT

Thanks. I tried to find how to place an order on-line but gave up. I will try an O2 store on Monday.

Re: Order a Nano-Sim card

MI5 — Sat, 12 May 2018 14:41:32 GMT

@PinkElephant wrote:
Thanks. I tried to find how to place an order on-line but gave up. I will try an O2 store on Monday.

You would need to call customer service on 202 if on contract or 4445 for PAYG

http://www.o2.co.uk/contactus

Re: Order a Nano-Sim card

Glory1 — Sat, 12 May 2018 19:25:23 GMT

When I ordered my S8+ last year, it arrived with a 3-in1 sim card. I just popped the nano sim card into the phone after ringing Customer Services to get the sim activated. And I was good to go.

Don't O2 provide a sim card with a new phone anymore?

Re: Order a Nano-Sim card

MI5 — Sat, 12 May 2018 19:29:46 GMT

Yes, they should do @Glory1 but we don't know for sure if this phone came from O2 or somewhere else.

Re: Order a Nano-Sim card

Cleoriff — Sat, 12 May 2018 19:42:47 GMT

@Glory1My Note 4 didn't have a 3-1 sim. Hence the need for a nano (or a sim cutter)

Edited to add, it originally came from my Note 3...

Re: Order a Nano-Sim card

Glory1 — Sat, 12 May 2018 19:54:35 GMT

Thanks @MI5 and @Cleoriff for your replies. I've got the picture now 😉

Nano-Sim card

NS — Fri, 27 Mar 2020 18:06:47 GMT

I have bought a new phone and it needs a nano-sim card, mine is a micro-sim card so too big for the phone. From the post it appears you need to visit a o2 shop but while we are on 'lockdown' is there anyway one can be done over the internet, sent through the post? I have been calling o2 for hours and noone answers. I understand not urgent under the present situation however, no-one needs to be isolated without a phone in the house which is what could happen if my old phone dies. Please advise

Re: Nano-Sim card

MI5 — Fri, 27 Mar 2020 18:12:28 GMT

@NS

First check if you can push the middle out of your current sim, if not, you'll need to call