https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1115847#M68422 What version on android is it? Thu, 29 Mar 2018 11:21:18 GMT MI5 2018-03-29T11:21:18Z https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1115844#M68420 <P>I bought a Xiaomi Redmi 4 with dual SIMs in South Africa. One SIM is used for SA, the other for London. I use O2 here without any problem - most of the time the SA SIM is switched OFF. I would like to use the&nbsp;"My O2" app, but according to Google Play "<SPAN>This app is incompatible with all of your devices". The local (North Finchley) O2 branch does not know how to fix this. I have tried online chatting you were also unable to fix this.&nbsp;</SPAN></P><P>&nbsp;</P><P><SPAN>Hopefully, someone can help me to install My O2 on my O2 phone&nbsp;<img class="lia-deferred-image lia-image-emoji" src="https://community.o2.co.uk/html/@607227B342329662F52686CA2B348862/images/smilies/082.png" alt="pray" title="pray" /></SPAN></P> Thu, 29 Mar 2018 11:07:23 GMT https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1115844#M68420 scubamut 2018-03-29T11:07:23Z https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1115846#M68421 <P>It maybe something to do with that the phone might be on a different frequency due to being from South Africa or software issue but I think&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/24643">@MI5</a>&nbsp;has had some experience with non UK phones so he may have more knowledge&nbsp;</P> Thu, 29 Mar 2018 11:16:54 GMT https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1115846#M68421 Anonymous 2018-03-29T11:16:54Z https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1115847#M68422 What version on android is it? Thu, 29 Mar 2018 11:21:18 GMT https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1115847#M68422 MI5 2018-03-29T11:21:18Z https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1116375#M68501 <P>Google the apk and install it that way.</P> Sun, 01 Apr 2018 00:55:52 GMT https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1116375#M68501 jonsie 2018-04-01T00:55:52Z https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1117404#M68564 <P>Great advice&nbsp;<a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/27">@jonsie</a>. Thks.</P> Fri, 06 Apr 2018 20:09:17 GMT https://community.o2.co.uk/t5/Android/My-O2-is-incompatible-with-all-of-your-devices/m-p/1117404#M68564 scubamut 2018-04-06T20:09:17Z