topic Re: Bolt on not showing up on data allowance in Android

Bolt on not showing up on data allowance

Smeg — Fri, 16 Mar 2018 22:21:30 GMT

I have a 9gb bolt on on top of the 3gb allowance which shows up in the bolt on section. But it does not show up on the allowance it only says 3gb? I ported my number today. The full 12gb allowance was showing up before I ported my number. Any answers please

Re: Bolt on not showing up on data allowance

MI5 — Fri, 16 Mar 2018 22:24:38 GMT

Give it 24 hours to update.
The o2 systems usually update at midnight.

Re: Bolt on not showing up on data allowance

jonsie — Fri, 16 Mar 2018 22:33:32 GMT

You may be on pro rata allowances until your first bill is produced in a couple of days. Full allowances should show then.

Re: Bolt on not showing up on data allowance

Cleoriff — Sat, 17 Mar 2018 06:52:44 GMT

@SmegMore info here

https://community.o2.co.uk/t5/How-to-Guides/Where-is-my-discount-or-Extra-Data/bc-p/1075494

It usually shows when the first bill is generated

Re: Bolt on not showing up on data allowance

MI5 — Sat, 17 Mar 2018 14:18:55 GMT

As the bolt on is already showing @Smeg did you have any update to the allowance showing in full in your MyO2?

It won't make any difference though to the actual amount of data you get each month though as the bolt on will kick in automatically when your base data is used up.

Be aware though that you may still get a text warning of your data use at the end of the 3gb of data, before the bolt on kicks in.

Re: Bolt on not showing up on data allowance

Smeg — Sat, 17 Mar 2018 14:39:44 GMT

All is sorted now thanks for the replies

Re: Bolt on not showing up on data allowance

MI5 — Sat, 17 Mar 2018 14:43:54 GMT

Good to hear mate.

Re: Bolt on not showing up on data allowance

jonsie — Sat, 17 Mar 2018 19:15:51 GMT

Great news @Smeg 😃