topic Re: Samsung S6 unlock in Android

Samsung S6 unlock

Stevenxxx1 — Sat, 17 Feb 2018 12:29:37 GMT

Ok trying to unlock a Samsung S6 locked to o2, need to use my sons vodafone sim in as he smashed his own phone. I have the unlatching code, phone just doesn't seem to want to unlock. It works fine with my own o2 sim so handset is not locked. Son's vodafone sim works fine in another vodafone handset. I have tried factory reset etc but just can't get the handset to unlock allowing me to use the vodafone sim, really really frustrated as i have tried o2 online help several times. I have also searched posts on these forums andd can't get anywhere. Please help!

Re: Samsung S6 unlock

Cleoriff — Sat, 17 Feb 2018 12:48:45 GMT

@Stevenxxx1Follow the advice in this thread https://community.o2.co.uk/t5/How-to-guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

Edited to ask if you bought the phone from O2 or CPW?. If CPW it will already be unlocked.

Re: Samsung S6 unlock

MI5 — Sat, 17 Feb 2018 13:01:59 GMT

Try this method, backup is advised as it will wipe the phone:

Back up phone using Samsung Smart Switch to save Apps, settings, contacts, music etc.

Disconnect phone.

REMOVE SIM: DO NOT PUT IN NEW SIM.

Do full Factory reset and follow steps until phone ready.

Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Unlock Code. (no need for Network Sim- use unlock code from O2. In my case this was a code that had not worked vis Sim inserted method)

Should see Unlock successful message.

Connect phone to Smart Switch and restore data.

https://community.o2.co.uk/t5/Android/Samsung-Galaxy-S6-Locked/m-p/1107497#M67740

Re: Samsung S6 unlock

Bambino — Sat, 17 Feb 2018 13:29:17 GMT

OP has said they've already done a factory reset. Didn't say whether they'd backed the phone up first.

Re: Samsung S6 unlock

MI5 — Sat, 17 Feb 2018 13:32:41 GMT

Would have hoped so although if Phone is being passed on it may not be required.

Re: Samsung S6 unlock

Stevenxxx1 — Sat, 17 Feb 2018 13:36:39 GMT

i'm not even sure what network sim is? i'm sure i have tried this but i will give it another go!

Re: Samsung S6 unlock

Bambino — Sat, 17 Feb 2018 13:38:25 GMT

@Stevenxxx1 A network sim just means the name of the network, i.e. O2, Voda, etc...

Re: Samsung S6 unlock

MI5 — Sat, 17 Feb 2018 13:46:00 GMT

@Stevenxxx1wrote:
i'm not even sure what network sim is? i'm sure i have tried this but i will give it another go!

You don't need a different sim with the method I posted above.

It's unlocking through the service menu so no sim is required in the phone.

If successful, you can then put the Voda sim in and it should accept it straight away.

Re: Samsung S6 unlock

Marjo — Mon, 19 Feb 2018 14:54:20 GMT

Hey @Stevenxxx1, how are you doing today? Please do let us know if you've had any luck with the S6 yet or if you're still struggling?