topic Re: Wireless charger in Android

Wireless charger

Anonymous — Thu, 11 Jan 2018 13:27:53 GMT

I have bought the Samsung galaxy 8+ says I can claim a free wireless charger but when you on link it doesn't work and I haven't got my galaxy app showing on Phone??

Re: Wireless charger

Cleoriff — Thu, 11 Jan 2018 13:34:33 GMT

@AnonymousTry this link. It shows you how to do it http://www.samsung.com/in/offer/galaxy-s8/wireless-charger-redemption/

If you have no My Galaxy app on your phone download it from Playstore. https://www.androidcentral.com/samsung-uk-launches-my-galaxy-app

Re: Wireless charger

MI5 — Thu, 11 Jan 2018 13:34:13 GMT

Have a look at this thread for help https://community.o2.co.uk/t5/Other-products-and-services/Trying-to-claim-free-Samsung-Convertible-Wireless-Charger-after/td-p/1066967

Re: Wireless charger

Anonymous — Thu, 11 Jan 2018 13:55:21 GMT

It's not coming up with same app I downloaded one but it's all for support.

Re: Wireless charger

MI5 — Thu, 11 Jan 2018 13:59:22 GMT

@Anonymous wrote:
It's not coming up with same app I downloaded one but it's all for support.

I think you have to tap on the 3 dots in the corner and choose the store, or something like that.

Re: Wireless charger

Cleoriff — Thu, 11 Jan 2018 14:23:36 GMT

@AnonymousThis is the one you want https://play.google.com/store/apps/details?id=com.samsunguk.mygalaxy&hl=en

You will have to register it to use the app. ...(I have it on my Samsung phone)

Re: Wireless charger

Anonymous — Thu, 11 Jan 2018 14:36:05 GMT

thank you im having trouble with this app wont let me register ill try again later.

Re: Wireless charger

Martin-O2 — Tue, 16 Jan 2018 10:20:42 GMT

Hello @Anonymous have you had any luck claiming your free wireless charger?

Re: Wireless charger

Anonymous — Tue, 16 Jan 2018 18:29:18 GMT

I'm having the same issue. Nothing in the My Galaxy app about claiming a free charger.

Re: Wireless charger

MI5 — Tue, 16 Jan 2018 18:35:33 GMT

It appears to have ended now anyway.
https://offers.samsungpromotions.claims/gb/en/claims/o2wirelesscharger/late

Re: Wireless charger

Anonymous — Tue, 16 Jan 2018 18:39:47 GMT

http://www.samsung.com/uk/offer/o2wirelesscharger/

This is the current offer. It expires end of January. A lot of conflicting information being shared in this post.

Re: Wireless charger

jonsie — Tue, 16 Jan 2018 18:44:00 GMT

I'm confused as to why there would be two separate offers...?

Re: Wireless charger

Anonymous — Tue, 16 Jan 2018 18:46:08 GMT

it seems there was one last year and now this one.

Re: Wireless charger

jonsie — Tue, 16 Jan 2018 18:47:54 GMT

They probably realised that shops were selling old stock with an out of date offer.

Re: Wireless charger

MI5 — Tue, 16 Jan 2018 18:51:38 GMT

Ah, I see. I wasn't aware of the new offer, but as usual, there are specific requirements that need to be met.
"Offer only available on purchases from O2. Purchase between 04.01.18-31.01.18. Claim online from Samsung between 14-44 days after purchase. Full terms and conditions apply."

Which means you cannot claim until 18th January at the earliest assuming you purchased on 4th Jan.

The page will go live when the promo opens.

Re: Wireless charger

MI5 — Tue, 16 Jan 2018 19:08:17 GMT

Just tagging @Anonymous back into the conversation......

According to the T&C's for this new offer, this page will go live for you to claim 14 days after your purchase date, providing you purchased during January.

http://www.samsung.com/uk/offer/o2wirelesscharger/

We were unaware of this new offer so apologies for the wrong info given earlier in the thread.

Re: Wireless charger

Cleoriff — Tue, 16 Jan 2018 19:26:21 GMT

Two offers (and so close together) . I certainly wasn't aware of that....Thanks for clarifying

Re: Wireless charger

Anonymous — Wed, 17 Jan 2018 14:01:48 GMT

That could explain it thank you everyone I'll try again after 14 days.

Re: Wireless charger

MI5 — Mon, 22 Jan 2018 22:41:52 GMT

Latest working link courtesy of @jonsie here
http://www.samsung.com/uk/offer/wirelesscharger/
but as it's already changed, be aware it may change again by the time you read this

Re: Wireless charger

Cleoriff — Mon, 22 Jan 2018 22:47:52 GMT

Tag @Anonymous in the hope she comes back before the link does change...:smileywink: