topic Re: Cancellation in Android

Cancellation

Anonymous — Sun, 14 Jan 2018 22:31:46 GMT

I want to cancel my contract on my mobile number xxxxxxxxxxx with immediate effect.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: Cancellation

MI5 — Sun, 14 Jan 2018 21:40:31 GMT

@Anonymous you need to contact customer services to do this on 202

Guide here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

Please also remove your number as the forum is public.

Re: Cancellation

jonsie — Sun, 14 Jan 2018 21:46:26 GMT

It can't be done with immediate effect @Anonymous You need to read the link given above and understand about possible fees.

Re: Cancellation

Bambino — Sun, 14 Jan 2018 22:22:55 GMT

It does amaze me sometimes that people think they can just post a statement, totally oblivious to the fact that they have a contract they are obliged to take care of, and that it isn't something they can just walk away from simply by posting on here.

Re: Cancellation

Glory1 — Mon, 15 Jan 2018 00:49:06 GMT

@Bambino wrote:
It does amaze me sometimes that people think they can just post a statement, totally oblivious to the fact that they have a contract they are obliged to take care of, and that it isn't something they can just walk away from simply by posting on here.

That's because people don't read the T&Cs before signing a contract. It's not just O2 either. I've seen it with John Lewis, Waitrose, M&S, Amazon etc etc. Everybody's in a hurry these days: they rush into a contract and then expect to rush out of that contract before completing the terms and conditions of said contract.

Re: Cancellation

jonsie — Mon, 15 Jan 2018 01:38:44 GMT

Exactly that @Glory1 and @Bambino, it's really amazing how many people don't read them until it's time to get out of a contract they can't afford or all their friends are on much better tariffs at lower costs. Even then I many seem to think they can change straightaway by just giving a days notice and going with a new network tomorrow.. I'm not saying this is the reason the OP has decided he needs to end the contract today......😉

Re: Cancellation

Glory1 — Mon, 15 Jan 2018 02:58:44 GMT

Let's hope the OP reads this thread and doesn't cancel his DD based solely on his post. Otherwise he'll wind up being chased by O2 for unpaid bills which will affect his credit rating.

Re: Cancellation

Cleoriff — Mon, 15 Jan 2018 07:24:16 GMT

Also, I hope @Anonymous comes back to read these comments. It's quite apparent from his one and only post that he/she thinks they are talking to customer services instead of a community forum...:smileysad:

Re: Cancellation

MI5 — Mon, 15 Jan 2018 08:49:38 GMT

They were tagged last night so they will have got the emails then.

Re: Cancellation

Cleoriff — Mon, 15 Jan 2018 08:58:47 GMT

@MI5 wrote:
They were tagged last night so they will have got the emails then.

Let's hope they were read then...

Re: Cancellation

MI5 — Mon, 15 Jan 2018 09:36:49 GMT

Yup