topic Re: Wifi calling turn on but doesn't seem to work in Android

Wifi calling turn on but doesn't seem to work

Nakedtraitor — Sat, 30 Dec 2017 13:01:19 GMT

Hi, I've recently activated wifi calling using MyO2 and got a 2 years old Samsung A5.
I dial a number normally using the Samsung phone app however get an error message saying 'out of coverage' or 'contact not registered in the network'.
I checked in MyO2 that wifi calling is actuallt turned on.
What could I be doing wrong please?

Re: Wifi calling turn on but doesn't seem to work

MI5 — Sat, 30 Dec 2017 13:06:03 GMT

Your phone isn't compatible.
Only those listed here are
https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling#how-do-i-set-up-wifi-and-4g-calling-iphone7

Re: Wifi calling turn on but doesn't seem to work

MI5 — Sat, 30 Dec 2017 13:09:39 GMT

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling#15421

Re: Wifi calling turn on but doesn't seem to work

Anonymous — Sat, 30 Dec 2017 14:29:21 GMT

Only the newest high end flagship phones are compatible

Re: Wifi calling turn on but doesn't seem to work

MI5 — Sat, 30 Dec 2017 14:37:47 GMT

Just tagging @Nakedtraitor in case they didn't see my reply.

Re: Wifi calling turn on but doesn't seem to work

Anonymous — Sat, 30 Dec 2017 18:39:10 GMT

While we are on the subject of WiFi calling @MI5 i recently activated mine through my iPhone & not the myo2 app. It came up straight away on my screen & shows in myo2 as active. That’s another way I’ve found of activating it but i didn’t need to restart my phone after

Re: Wifi calling turn on but doesn't seem to work

MI5 — Sat, 30 Dec 2017 18:45:29 GMT

All new contracts with compatible devices have it enabled by default now so all you need to do is turn it on in the phone settings.

Re: Wifi calling turn on but doesn't seem to work

Anonymous — Sat, 30 Dec 2017 18:58:30 GMT

Cheers for that @MI5

Re: Wifi calling turn on but doesn't seem to work

MI5 — Sat, 30 Dec 2017 19:34:23 GMT

No worries mate

Re: Wifi calling turn on but doesn't seem to work

Nakedtraitor — Sat, 30 Dec 2017 20:07:41 GMT

Thank you so much for the replies. Looks like I've got a good excuse to change my handset now.

Re: Wifi calling turn on but doesn't seem to work

MI5 — Sat, 30 Dec 2017 20:17:26 GMT

Any excuse, eh ?

Re: Wifi calling turn on but doesn't seem to work

Spitfire400 — Thu, 11 Jan 2018 17:05:40 GMT

Any ideas why enhanced messaging features don't work (Samsung chat)?

Re: Wifi calling turn on but doesn't seem to work

MI5 — Thu, 11 Jan 2018 17:20:18 GMT

I believe only Vodaphone has that feature enabled on the network.

Re: Wifi calling turn on but doesn't seem to work

Spitfire400 — Thu, 11 Jan 2018 17:26:53 GMT

Ah, that might explain it. Left Vodafone behind like waking from a bad dream nightmare & waking up here some things are slightly different. Ah well, guess will need to use WhatsApp or lots of mms charges will follow.

Re: Wifi calling turn on but doesn't seem to work

MI5 — Thu, 11 Jan 2018 17:27:54 GMT

Yeah, WhatsApp is the way to go.