topic Re: use wrong unlatching code in Android

use wrong unlatching code

Anonymous — Thu, 21 Dec 2017 18:35:58 GMT

hi, I mistakenly used the Pac when trying to unlatch my phone from o2, and it is now locked. it works on original o2 sim but says it's locked when using new provider sim. o2 say to contact samsung and samsung say contact o2. How can I unblock it

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 18:37:42 GMT

How many times did you enter the wrong code?
Any more than 3 times and it's hard locked to o2 forever I'm afraid.
If less than 3 times, just request the correct code to unlock it.
https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131

Re: use wrong unlatching code

Anonymous — Thu, 21 Dec 2017 18:39:22 GMT

nope 3 times

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 18:42:29 GMT

It's stuffed then, I fear, but apply for the correct code anyway and try it.
You've nothing to lose!

Re: use wrong unlatching code

jonsie — Thu, 21 Dec 2017 18:45:40 GMT

That's a shame. My option would be to sell the phone and put the proceeds towards the cost of a new sim free phone of your choice.

Re: use wrong unlatching code

Anonymous — Thu, 21 Dec 2017 18:55:03 GMT

omg, it's a galaxy s6 edge + can't afford another

Re: use wrong unlatching code

Bambino — Thu, 21 Dec 2017 18:56:57 GMT

Having to sell a phone locked will severely reduce its price. Best bet is to sell it to someone like CEX who are bound to be able to unlock it.

Re: use wrong unlatching code

jonsie — Thu, 21 Dec 2017 18:58:16 GMT

@Anonymous wrote:
omg, it's a galaxy s6 edge + can't afford another

Ok sorry mate. I'm not sure what the resale value of the S6 Edge is...

Re: use wrong unlatching code

Bambino — Thu, 21 Dec 2017 19:01:21 GMT

Only other option would be to find a backstreet shop to get it unlocked, but you won't get any guarantees.:smileysad:

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 19:06:05 GMT

You can't unlock it if it's gone into hardlock, not CEX, not a backstreet shop, not a market stall or anywhere.
The only way you used to be able to recover this was with JTAG which only Samsung have, but since the introduction of Knox, it's not possible.
The only way this is going to work is with a new motherboard (again, if hardlocked).

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 19:21:09 GMT

Go to the dial screen on your phone, and press *#7465625#
A menu will be displayed that will resemble the following...
1. [ ] Network lock
2. [ ] Subset lock
3. [ ] SP lock
Everything should be off on an unlocked phone.

Re: use wrong unlatching code

Anonymous — Thu, 21 Dec 2017 19:29:40 GMT

says invalid mmi code

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 19:31:52 GMT

@jonsie wrote:
@Anonymous wrote:
omg, it's a galaxy s6 edge + can't afford another
Ok sorry mate. I'm not sure what the resale value of the S6 Edge is...

£126 on O2 recycle https://www.o2recycle.co.uk/mobiles/6499/samsung-galaxy-s6-edge-plus.aspx

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 19:34:16 GMT

@Anonymous wrote:
says invalid mmi code

Have you got wifi calling activated in your MyO2, even though your phone is not compatible?

Re: use wrong unlatching code

Anonymous — Thu, 21 Dec 2017 19:38:04 GMT

I think so

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 19:42:58 GMT

That code won't work then.

Re: use wrong unlatching code

Anonymous — Thu, 21 Dec 2017 19:46:19 GMT

How do I turn Wi-Fi calling off

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 19:48:07 GMT

Turn it off under device details in your MyO2 http://www.o2.co.uk/myo2

Re: use wrong unlatching code

Anonymous — Thu, 21 Dec 2017 19:50:15 GMT

it wasn't on !

Re: use wrong unlatching code

MI5 — Thu, 21 Dec 2017 19:56:38 GMT

Check you are entering it exactly as written.