topic Re: SAMSUNG S8 + in Android

SAMSUNG S8 +

Anonymous — Sat, 16 Dec 2017 08:28:57 GMT

My samsung s8 plus has suddenly started to flash up " check your network connection " at the bottom of the screen about every 30 seconds . How can I stop this please?

Re: SAMSUNG S8 +

Cleoriff — Sat, 16 Dec 2017 08:45:17 GMT

Hi @Anonymous This could either be a sim card issue, phone failure or a problem with the network....Have a look at this trouble shooting guide

https://www.o2.co.uk/help/network-coverage-and-international/self-help-guide-for-network-problems

To check that it’s not your sim or phone:

turn your phone off and on again to refresh your network connection
toggle your flight mode on and off
go to your phone settings and choose the O2 network manually
try using your phone in a different area
try your sim in a different O2 phone
try a different O2 sim in your phone

Also check your network status here http://status.o2.co.uk/

Re: SAMSUNG S8 +

MI5 — Sat, 16 Dec 2017 10:29:19 GMT

Is this when using a specific app or just on the home screen?
Check if it stops if you close all running apps too.

Re: SAMSUNG S8 +

Martin-O2 — Mon, 18 Dec 2017 14:39:50 GMT

Hello @Anonymous are you still having issues with this error message?