topic Re: voicemail in Android

voicemail

Anonymous — Sun, 26 Nov 2017 19:20:54 GMT

Dear all, i've had my samsung J5 since Feb 2017 and out of the blue I've had a message from voicemail to change the PIN and was wondering why now tonight of all times it's wanting me to change it? Could I have been hacked?

cheers

Re: voicemail

MI5 — Sun, 26 Nov 2017 19:27:20 GMT

Could be a scam.
If you do wish to change it, follow the method here
https://community.o2.co.uk/t5/Other-Products-Services/All-you-need-to-know-about-O2-Voicemail-901/m-p/547712#U547712

Re: voicemail

Anonymous — Sun, 26 Nov 2017 19:31:21 GMT

I wondered if it was a scam too, thanks. Any to prove it? I've ran the smart manager app and all is clear

Re: voicemail

MI5 — Sun, 26 Nov 2017 19:36:33 GMT

May just be a chancer and nothing specifically on your phone.

Re: voicemail

Anonymous — Sun, 26 Nov 2017 20:21:08 GMT

should i change the PIN now? is it safe to do that? how do i get the voicemail icon to disappear without changing the PIN?

cheers

Re: voicemail

MI5 — Sun, 26 Nov 2017 20:30:41 GMT

You can still call your VM to listen to messages without changing your pin, as long as you call from your o2 phone by dialing 901.
I doubt you have any need to change your pin anyway unless you've actually given it to anyone else?

Re: voicemail

Anonymous — Sun, 26 Nov 2017 20:49:31 GMT

it's currently on default and i've not given it to anyone else. looks like i'm going to have to change it

thanks for your advice

Re: voicemail

MI5 — Sun, 26 Nov 2017 20:55:58 GMT

It's certainly a sensible idea to change it from the default - that's how all the celebs got their vm hacked.

Re: voicemail

jonsie — Sun, 26 Nov 2017 20:56:38 GMT

@Anonymous wrote:
it's currently on default and i've not given it to anyone else. looks like i'm going to have to change it
thanks for your advice

Then yes you should change. The whole newpaper hacking scandal was because they knew the default network pins. O2 usually prompt you to change it.

Re: voicemail

Anonymous — Sun, 26 Nov 2017 21:01:26 GMT

thanks all, i just thought it was a bit odd to be prompted to change the PIN 10 months after buying it.

Re: voicemail

MI5 — Sun, 26 Nov 2017 21:03:22 GMT

Yes, it is strange, but then nothing is a surprise these days