topic No sim card installed. in Android

No sim card installed.

Anonymous — Sun, 12 Nov 2017 22:18:17 GMT

Can anyone throw some light on this.

My phone all of a sudden keeps popping up this message 'no network, install sim card'

There is a sim card installed, always has been, i've checked it, all ok. Seems a bit suspicious as I have just paid off my phone. So only now paying for usage, not handset.

Anyone else getting the message?

thank you.

Re: No sim card installed.

MI5 — Sun, 12 Nov 2017 22:25:37 GMT

It could just be a sim card failure.
You can try removing and reinserting it or get a free replacement in your local o2 shop.

Re: No sim card installed.

jonsie — Sun, 12 Nov 2017 22:38:07 GMT

You could also try your sim in another phone,that way you can say if is an account or a sim issue. If the sim is working it would point to a phone or network problem. Has there been any phone software updates by the manufacturer?

We can suggest all manner of other things but you need to do some self diagnosis so we know in which direction to point you.

Re: No sim card installed.

Anonymous — Mon, 13 Nov 2017 21:13:45 GMT

I have tried my sim in another phone, same issue.

Just seems such a coincidence that it stops working a day after my contract finishes! Will go to an 02 shop at weekend, thanks everyone.

Re: No sim card installed.

MI5 — Mon, 13 Nov 2017 21:17:40 GMT

There's no reason for O2 to cancel your airtime unless you requested it.
Is your account still active in your MyO2 ?
http://www.o2.co.uk/myo2

Re: No sim card installed.

Izzo — Sun, 24 Jun 2018 11:44:30 GMT

Same problem here. I think it's a sabotage.

Re: No sim card installed.

Izzo — Sun, 24 Jun 2018 11:46:50 GMT

My own started same day I paid off my phone. I have called customer service and it doesn't seem as if anyone cares anyway. So let's get as many people experiencing same problem and we can report this. Very unethical 😡😠👎

Re: No sim card installed.

MI5 — Sun, 24 Jun 2018 11:50:43 GMT

Maybe @Anonymous could come back and let us know what the problem was?