topic Re: HTC U11 Bluetooth Failure... in Android

HTC U11 Bluetooth Failure...

Anonymous — Fri, 10 Nov 2017 13:35:15 GMT

Has anyone had problems with the HTC U11 Bluetooth.

Mine has switched itself off today, and will not turn on again.

I can see no obvious reson for it...

Re: HTC U11 Bluetooth Failure...

Cleoriff — Fri, 10 Nov 2017 13:41:24 GMT

Hi @Anonymous I have no personal experience of this..but this article gives some troubleshooting tips

https://howto-android.com/bluetooth-problem-on-htc-u11/

Re: HTC U11 Bluetooth Failure...

MI5 — Fri, 10 Nov 2017 13:45:52 GMT

Have you rebooted the phone?
If it’s a module failure I’d suggest you contact HTC for repairs
http://www.htc.com/uk/support/

Re: HTC U11 Bluetooth Failure...

Anonymous — Fri, 10 Nov 2017 13:54:54 GMT

It's been rebooted twice and no improvement.

Possibly a problem with the recent update..??

I'll contact O2 direct if there's no improvement...

Re: HTC U11 Bluetooth Failure...

Cleoriff — Fri, 10 Nov 2017 14:01:36 GMT

If you can't fix it using any of the advice in the link I provided @Anonymous then please contact HTC as advised by @MI5 Far better euipped to deal with issues on their own phones..

Re: HTC U11 Bluetooth Failure...

Anonymous — Fri, 10 Nov 2017 14:02:07 GMT

@Anonymous Don’t use o2’s repairers. Go to HTC

Re: HTC U11 Bluetooth Failure...

Anonymous — Fri, 10 Nov 2017 14:19:31 GMT

Okay, I'll contact HTC if the fault continues passed this weekend.

Many thanks...

Re: HTC U11 Bluetooth Failure...

Cleoriff — Fri, 10 Nov 2017 14:24:32 GMT

You're very welcome. Best of luck and let us know how you get on @Anonymous:smileywink:

Re: HTC U11 Bluetooth Failure...

MI5 — Fri, 10 Nov 2017 14:29:44 GMT

Good luck

Re: HTC U11 Bluetooth Failure...

Anonymous — Fri, 10 Nov 2017 14:32:43 GMT

Good luck & hope you get it sorted