topic Re: Huawei P10 screen unlock in Android

Huawei P10 screen unlock

Franco999 — Tue, 24 Oct 2017 17:54:52 GMT

My new P10 arrived today and I have set it up and transferred data from my old Sony Xperia. I was setting up fingerprint security and found that I do not remember my screen unlock code. I thought I had it right, but not the case. I have used three out of my five attempts and I am now in a state of panic. I can probably do a hard reset, but will this erase all the data that I have transfered?

I used to be able to use Live Chat with a Guru but that appears not to be available.

Can anyone help?

Re: Huawei P10 screen unlock

MI5 — Tue, 24 Oct 2017 18:03:39 GMT

Usually after 5 attempts it will ask you to login with your google id.
A factory reset will clear it but will also reset everything back to factory settings.

Re: Huawei P10 screen unlock

Franco999 — Tue, 24 Oct 2017 18:20:15 GMT

As part of the setup, I registered with Huawei and set a password. I don't remember actually setting a password for screen unlock. I do know my Google password. Do I need to remove the additional memory card before a reset?

Re: Huawei P10 screen unlock

MI5 — Tue, 24 Oct 2017 18:25:28 GMT

No need to remove your sd card