topic Re: Warranty in Android

Warranty

roryskinner — Tue, 24 Oct 2017 13:19:41 GMT

Hello,

My Samsung S7 Edge is about a year old. The screen has started to display a thin purple/pink line down the side. I've noticed this on about 3 other Samsung phones. How can I get my phone replaced on warranty.

Thanks,

Rory

Re: Warranty

Cleoriff — Tue, 24 Oct 2017 13:31:21 GMT

Hi @roryskinner Samsung give a 2 year warranty. Your best bet is to ring Samsung directly

http://www.samsung.com/uk/info/contactus/

Re: Warranty

MI5 — Tue, 24 Oct 2017 13:46:37 GMT

Providing it's not deemed to be user damage it will be covered by warranty.
O2 can repair it but you'd be wise to talk to Samsung as advised.

Re: Warranty

jonsie — Tue, 24 Oct 2017 15:04:58 GMT

I agree, send it to O2 at your peril....