topic Re: S7 Edge update issue - help! in Android

S7 Edge update issue - help!

Anonymous — Thu, 21 Sep 2017 10:22:46 GMT

Hi
For the last few updates (at least 3 since 7.0) my phone struggles to reboot correcty after updating.
It all appears to go well but then sits on the Samsung screen and goes no further.
I manage to somehow get it going by pressing the 3 reset buttons/plugging in charge lead and it then seems to boot up ok. It does say the updates were installed. To be honest I don't actually know how I manage to get it going as often in a panic.

I now have a new update to install and, to be honest, am hesitant to go ahead based on past trauma.

Am losing confidence in my phone and I hate that.

Any ideas/help?

Re: S7 Edge update issue - help!

MI5 — Thu, 21 Sep 2017 10:26:58 GMT

How long are you waiting when Phone is on Samsung logo screen?
I’ve had some sit for half an hour after an update.

Re: S7 Edge update issue - help!

Anonymous — Thu, 21 Sep 2017 10:29:12 GMT

When the update process gets to the final stages you will usually see a pulsating Samsung logo whilst it finishes what it needs to do, this can take some time and you need to be patient.

The last update I did it took about 15 minutes before it finally got to the home screen.

Re: S7 Edge update issue - help!

Anonymous — Thu, 21 Sep 2017 10:47:35 GMT

Thanks for the replies. Ok it may seem I have been too impatient and panic set in 😯 I have usually waited a 5-10 minutes but not 15-30 so I guess I should do it and leave it alone. Is it worth setting it to do overnight?

Re: S7 Edge update issue - help!

MI5 — Thu, 21 Sep 2017 10:52:33 GMT

Yes, no problem leaving it to run overnight but leave charger plugged in

Re: S7 Edge update issue - help!

Anonymous — Thu, 21 Sep 2017 14:49:18 GMT

Did the update earlier. Was about 15mins on the Samsung logo then loaded up fine. Patience has never been my strong point! Thanks for the help.

Re: S7 Edge update issue - help!

MI5 — Thu, 21 Sep 2017 15:05:47 GMT

Great news mate