topic Re: Messaging isn't responding in Android

Messaging isn't responding

Anonymous — Thu, 24 Aug 2017 15:16:44 GMT

Re: Messaging isn't responding

MI5 — Wed, 23 Aug 2017 17:34:10 GMT

Try rebooting the phone or go into app settings and clear cache and data?

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 17:35:41 GMT

How do you fix 'Messaging isn't responding' this is the app that is already installed on the phone. It gives you the option to close or wait for the app to respond.

Re: Messaging isn't responding

Cleoriff — Wed, 23 Aug 2017 17:36:51 GMT

Hi @Anonymous Have you checked your network status?

https://status.o2.co.uk/

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 17:38:23 GMT

Hi M15, will try that again, I've done that once and after a while it appeared to work again but now it's started playing up again. I'll give it another go, thanks.

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 17:39:15 GMT

Will check the status. Thanks

Re: Messaging isn't responding

MI5 — Wed, 23 Aug 2017 17:41:34 GMT

Let us know mate.

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 17:47:47 GMT

Hi, checked status and says it's fine, cleared cache n dated n rebooted phone but after opening up a message it freezes and brings up the isn't responding message

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 17:48:24 GMT

Cache n data

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 17:50:41 GMT

Got it working temporarily this afternoon but it's gone do da again

Re: Messaging isn't responding

MI5 — Wed, 23 Aug 2017 17:59:03 GMT

What phone do you have?

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 17:59:41 GMT

I'm not certain but it may have stopped working after I've received a text....not sure.

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 18:00:20 GMT

I have a Sony Xperia Premium

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 18:33:33 GMT

Managed to get the messaging app working again but had to send a txt from my phone to myself. This got it working earlier but when someone else txt me it stopped working again. Weird?? Shall see wot happens when someone else texts me.

Re: Messaging isn't responding

MI5 — Wed, 23 Aug 2017 18:37:16 GMT

Try changing your default message app to google hangouts.

Re: Messaging isn't responding

Anonymous — Wed, 23 Aug 2017 19:13:41 GMT

Okies. I'll probs pop into the O2 shop tomorrow, I'm not very technical. Thanks for your help tho.

Re: Messaging isn't responding

jonsie — Wed, 23 Aug 2017 20:32:48 GMT

You need to back up your phone in case you need to do a factory reset. Even if you don't need to reset it's a good idea to regularly back up your photos etc.

Re: Messaging isn't responding

pgn — Wed, 23 Aug 2017 20:57:37 GMT

@MI5 Is Google Hangouts now on the way out? Next update for the OP3T will uninstall Hangouts because Google have something "better"...

Re: Messaging isn't responding

MI5 — Wed, 23 Aug 2017 22:32:52 GMT

No idea tbh as I never use it but the process of choosing a different message app can sometimes kick the stock one into life.

Re: Messaging isn't responding

MercedesS — Thu, 24 Aug 2017 12:10:41 GMT

Hello @Anonymous, welcome to the O2 community!

Let us know how it goes and if we can help you more