topic Re: No Data Samsung S7 Edge in Android

No Data Samsung S7 Edge

Anonymous — Mon, 21 Aug 2017 11:27:56 GMT

Since Saturday I haven't been able to receive any data on my phone. Everything says its connected to O2, data is turned on, I've restarted everything, did a hard reset as well but still nothing. I have checked the O2 coverage in my area and it says its all fine, no reported issues and no maintance going on.

Can anyone help? This is extremely frustrating and I am going away on Wednesday, so no time to take this to a shop, which I couldn't do anyway because of working hours.

Thanks

Re: No Data Samsung S7 Edge

Anonymous — Mon, 21 Aug 2017 11:28:59 GMT

Oh and FYI my data renewed on Friday, I have over 3GB available, so its not a case of just running out.

Re: No Data Samsung S7 Edge

jonsie — Mon, 21 Aug 2017 12:17:28 GMT

First off, try texting ACTIVE to 2020, save the settings and reboot the phone. Then check again

Re: No Data Samsung S7 Edge

MI5 — Mon, 21 Aug 2017 17:22:14 GMT

Have you recently changed phones or tariff?

Re: No Data Samsung S7 Edge

MercedesS — Wed, 23 Aug 2017 11:46:35 GMT

Hello @Anonymous,

Please let us know how it goes so we can help you