topic Re: Down loading bill in Android

Down loading bill

Anonymous — Sat, 29 Jul 2017 09:28:45 GMT

Have tried to download bill, new window states DASH_ERR04: The account number in target address is invalid.

Have tried Customer Service not much help ( useless )

How many others have had this problem?

Cleoriff — Sat, 29 Jul 2017 09:45:03 GMT

Apparently O2 are working on a fix. Hopefully it will be sorted asap

jonsie — Sat, 29 Jul 2017 09:48:35 GMT

Another thread to lock and redirect please @Marjo

Anonymous — Sat, 29 Jul 2017 10:25:34 GMT

You would have thought they'd have fixed it by now

gmarkj — Mon, 31 Jul 2017 09:52:08 GMT

Just mentioning @Marjo and @MercedesS in case they missed it at the weekend...

MercedesS — Mon, 31 Jul 2017 10:00:21 GMT

Hello @Anonymous

We are really sorry to see that you are still having issues. Please check the main topic where we will be posting any update as we get them.

But, a fix has been worked on but unfortunately, we don't have any ETA yet. Thanks again for your patience

Thanks @jonsie, @Cleoriff and @gmarkj for your help