https://community.o2.co.uk/t5/Android/My-phone-isn-t-working/m-p/1055549#M63542 Factory reset would be my first choice then after that send it back to manufacturer for repair. Sat, 10 Jun 2017 22:04:19 GMT MI5 2017-06-10T22:04:19Z https://community.o2.co.uk/t5/Android/My-phone-isn-t-working/m-p/1055548#M63541 <P>I up-dated my phones software today. However, since doing so it keeps restarting itself. I have read through forums and managed to get the phone into safe mode, but the issue still keeps happening!</P><P>&nbsp;</P><P>Can anyone help please?</P> Sat, 10 Jun 2017 21:57:35 GMT https://community.o2.co.uk/t5/Android/My-phone-isn-t-working/m-p/1055548#M63541 Anonymous 2017-06-10T21:57:35Z https://community.o2.co.uk/t5/Android/My-phone-isn-t-working/m-p/1055549#M63542 Factory reset would be my first choice then after that send it back to manufacturer for repair. Sat, 10 Jun 2017 22:04:19 GMT https://community.o2.co.uk/t5/Android/My-phone-isn-t-working/m-p/1055549#M63542 MI5 2017-06-10T22:04:19Z https://community.o2.co.uk/t5/Android/My-phone-isn-t-working/m-p/1055552#M63543 <P>Send it back to the manufacturer for repair. Don't use the repair service that o2 use</P> Sat, 10 Jun 2017 22:11:40 GMT https://community.o2.co.uk/t5/Android/My-phone-isn-t-working/m-p/1055552#M63543 Anonymous 2017-06-10T22:11:40Z