topic Unlocking an o2 phone for use with a Vodaphone sims card in Android https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052339#M63181 <P>I am trying to get an O2 purchased phone unlocked for my daughter who is in venice and has been given a vodaphone sims card by her host family.&nbsp; I have been on to o2 chat twice now to get an unlock code.&nbsp; The phone is a samsung GT 18190N.&nbsp; Code provided was 63108026. It doesnt work. Help desk guy said Vodaphone needed to help.&nbsp; They have provided a PIN for the sims card and say o2 need to unlock the phone from o2 network.&nbsp; Very frustrated and stuck. Can anyone help?</P> Thu, 25 May 2017 08:56:50 GMT Anonymous 2017-05-25T08:56:50Z Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052339#M63181 <P>I am trying to get an O2 purchased phone unlocked for my daughter who is in venice and has been given a vodaphone sims card by her host family.&nbsp; I have been on to o2 chat twice now to get an unlock code.&nbsp; The phone is a samsung GT 18190N.&nbsp; Code provided was 63108026. It doesnt work. Help desk guy said Vodaphone needed to help.&nbsp; They have provided a PIN for the sims card and say o2 need to unlock the phone from o2 network.&nbsp; Very frustrated and stuck. Can anyone help?</P> Thu, 25 May 2017 08:56:50 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052339#M63181 Anonymous 2017-05-25T08:56:50Z Re: Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052346#M63182 Unlocking process is here<BR /><A href="https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131" target="_blank">https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1014131</A><BR />Your daughter can log into her MyO2 and request it from there. Thu, 25 May 2017 09:04:17 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052346#M63182 MI5 2017-05-25T09:04:17Z Re: Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052347#M63183 <P>I will try that Thanks.</P><P>&nbsp;</P> Thu, 25 May 2017 09:09:30 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052347#M63183 Anonymous 2017-05-25T09:09:30Z Re: Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052348#M63184 <P>Problem is this was an old phone which she has replaced with an iphone so it is not listed on her o2 account.&nbsp; Just the iphone details.&nbsp;&nbsp; The phone in question would have been listed on the account previously.</P> Thu, 25 May 2017 09:13:25 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052348#M63184 Anonymous 2017-05-25T09:13:25Z Re: Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052351#M63186 <P>Hey @Anonymous Good luck, let us know how you get on with the unlocking!</P> Thu, 25 May 2017 09:17:17 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052351#M63186 Marjo 2017-05-25T09:17:17Z Re: Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052355#M63187 <BLOCKQUOTE><HR />@Anonymous wrote:<BR /><P>Problem is this was an old phone which she has replaced with an iphone so it is not listed on her o2 account.&nbsp; Just the iphone details.&nbsp;&nbsp; The phone in question would have been listed on the account previously.</P><HR /></BLOCKQUOTE><P>OK, I see.</P><P>Your other option is to fill out the form manually with the IMEI of the phone she wants unlocking.</P> Thu, 25 May 2017 09:23:16 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052355#M63187 MI5 2017-05-25T09:23:16Z Re: Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052362#M63190 <P>I will ask her to get the IMEI number and do that. Thanks</P> Thu, 25 May 2017 09:50:49 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052362#M63190 Anonymous 2017-05-25T09:50:49Z Re: Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052382#M63192 <P>hello&nbsp;@Anonymous</P> <P><SPAN style="font-weight: 400;">Did <a href="https://community.o2.co.uk/t5/user/viewprofilepage/user-id/24643">@MI5</a>&nbsp;advice help you out in the end?&nbsp;<img id="please_feedback" class="emoticon emoticon-please_feedback" src="https://community.o2.co.uk/html/@56EE3DF49B59E34C4E6CF73889A26B9B/images/smilies/please_feedback.gif" alt="Feedback" title="Feedback" /></SPAN></P> Thu, 25 May 2017 11:19:18 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052382#M63192 MercedesS 2017-05-25T11:19:18Z Re: Unlocking an o2 phone for use with a Vodaphone sims card https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052415#M63196 <P>Seems they gave you the PUK initially.</P> Thu, 25 May 2017 12:43:19 GMT https://community.o2.co.uk/t5/Android/Unlocking-an-o2-phone-for-use-with-a-Vodaphone-sims-card/m-p/1052415#M63196 jonsie 2017-05-25T12:43:19Z