topic Re: Cannot Connect to Mobile (O2) network in Android

Cannot Connect to Mobile (O2) network

majestic100 — Wed, 24 May 2017 17:36:24 GMT

Been using a Samsung GT-S5360 without problems for sometime but now have a Samsung S3 mini (GT-18200N).

Problem I'm having is that I cannot connect to O2 mobile network. I receive the message " Error while searching for Networks". I've searched 'net and tried a number of offered solutions without any luck. Suspect that having moved SIM to new(er) phone it might be looking for "... SIM network Unlock Pin..." I don't know what this. I've tried 0000 but this didn't work.

Can anyone offer a solution ??

Edit: Phone was used on VirginMedia Network so assumed it is locked to them but thought after contract exipry it would be unlocked. Expired ages ago!

Re: Cannot Connect to Mobile (O2) network

MI5 — Wed, 24 May 2017 17:20:34 GMT

First things first, where did the phone come from?
Is the phone actually asking you to enter a sim pin?
The o2 default sim pin is 0000 unless it's ever been changed?

Re: Cannot Connect to Mobile (O2) network

Anonymous — Wed, 24 May 2017 17:55:40 GMT

Try going to settings network and select auto

Re: Cannot Connect to Mobile (O2) network

Marjo — Wed, 24 May 2017 17:58:17 GMT

Hey @majestic100 let us know how you get on and if you manage to connect!

Welcome to the forum!

Re: Cannot Connect to Mobile (O2) network

majestic100 — Wed, 24 May 2017 18:17:24 GMT

Many thanks for response.

The phone was given to me by my friend whose upgraded toSamsung Galaxy J3. Whilst we are both Virgin Media Broadband customers he has a mobile contract with them whilst I have a Pay-as-you-Go contract with O2. As edited on original post, I've assumed the phone he gave me is locked to VirginMedia. Thus probably looking for a Virginmedia pin code. If someone can help with this it would be appreciated but suspect might have to go to their community for help.

Re: Cannot Connect to Mobile (O2) network

majestic100 — Wed, 24 May 2017 18:20:02 GMT

Thanks for response. Tried the 'select auto' option but got the message "Unable to connect. Try later"

Re: Cannot Connect to Mobile (O2) network

MI5 — Wed, 24 May 2017 18:21:32 GMT

Yeah, you'll need to contact VM for an unlock code.